Welcome
Associated Alarm Systems
Customers
Welcome to the Alarm New England family!
Associated Alarm Systems customers - It is with great excitement that we announce a transition in leadership to the Curtiss Family of Alarm New England.
Alarm New England is a local, family-owned company with 5 offices across Massachusetts, Rhode Island, and Connecticut. With over 84 dedicated employees and over 52 years of experience, Alarm New England is committed to upholding the standards of service, value, and expertise that customers have come to expect.
One thing that was very important to us in this transition is that nothing changes for you, our valued customers.
Your monthly rate will not change. Your monitoring center will not change. Your contract terms will not change. And any prepaid monitoring is still good.
If you need anything at all, please contact us.
Please see below for a message from Alarm New England’s President Alexandra Thompson:
“Let me be the first to welcome you to the Alarm New England family and express my gratitude to Kelly and Rich for entrusting us with their customers. My name is Alexandra and, like Kelly and Rich, my siblings Sierra, James and I have worked at a company founded by our father for decades. We are proud New Englanders with 5 offices in Connecticut, Rhode Island, and Massachusetts and a team of 84 serving business and residential customers. Our team of technicians, service, and support personnel will work hard to be sure you are satisfied.
While your billing, costs and central station will stay the same, Alarm New England will now be the company you call for the service. We are also here if you want to upgrade your alarm with the latest technologies. We offer affordable solutions to help you get rid of phone lines, control your system via an app or add cameras, access control, fire and smart home automation to your system.
Our core values are underneath everything we do, and they are: Do The Right Thing, Make The World A Better Place, Be Humbly Confident and Get Stuff Done.
We look forward to getting to know you!!! If you need anything at all, please call! We are always here: 800-322-3500 M-F 8 am – 5 pm for customer service and 24/7 for our monitoring team and on call technicians.“
While you’re here, we encourage you to take a look around our site!
