About Us

For over 50 years, we have been protecting individuals, families,
and businesses here in New England.

Alarm New England is dedicated to providing the latest in security innovation and technology and the highest standards of customer service in the region.

Unmatched Employee Standards

Our employees stay over a decade on average, which means they’re seasoned experts who know how to serve you.

Employee Background Checks

Our employees are background checked, licensed, and work here full-time. No subcontractors or outsourcing.

Local Sales and Service

In most cases, our branch offices are close by our customers, so we can respond quickly to service issues.

Highly Trained Technicians

Our technicians receive thousands of hours of training at Alarm New England so they know our products and services, inside and out.

Kevin Larche

Chief Financial Officer

Dennis Frosolone

Telephone Sales

Ana Goncalves

Sales Team Leader

Rick Moody

Telephone Operations Manager

Chris O’Connor

Installation and Service Technician

Yovana Vega

Installation Coordinator

Sue Gilbert

Customer Experience Representative

Rich Gouldsbrough

Installation Service Manager

Our Connecticut Team

Alarm New England is a family-run, locally-operated company with security our primary business. It’s also our passion. We live and work in the communities we protect.

We know the needs of New England residents. And we guarantee that our products, workmanship and services always exceed your expectations—all of which gives you the peace of mind you want and deserve.

Established in 1972, our Connecticut office nearby to Hartford is our largest office in terms of employees, with sales, service, installation, billing, and customer experience teams all under one roof. Many in CT know us as Sonitrol Security. 

Some of the major towns in CT that we provide home security services to include: Brookfield, Middletown, Newtown, Trumbull, Norwalk, Stratford, Bristol, Bridgeport, Glastonbury, Avon, Simsbury, Farmington, Granby, Canton and Hartford.

Our Boston Team

Our Boston office is our newest location, established in 2015 to expand our services to residential and small business customers in the Greater Boston area. 

Specializing in the latest home security systemssecurity cameras, and home automation, the Boston office is a team of sales, marketing, installation and customer experience professionals who are dedicated to serving customers all over our tri-state footprint of CT, MA and RI. If you want to work over the phone with a salesperson, Boston is the office to call. 

This office works especially  closely with residents of towns such as Newton, Concord, Sudbury, Hopkinton, Belmont, Boxborough, Acton, Natick, Bedford, Holliston, Westford, Arlington, Cambridge, Watertown, Medford, Waltham, Somerville, Medford, Quincy, Hingham, and nearby cities.

Alexandra Curtiss

Vice President – Boston

Tom Gagliard

Associate Account Executive

Kenny Lopes

Security System Technician

Connie Mastoras

Director of Technology – Boston Operations

Our Cape Cod Team

Alarm New England has operated an office out of South Yarmouth for decades now, so we know the ins and outs of Cape Cod and how to protect Cape Cod homes.

Many of our security system installation and service technicians operate out of the Cape Cod office, as well as territory leadership and customer experience professionals.

Based out of Yarmouth, the Cape Cod team works with homes and businesses from Falmouth to Provincetown, as well as our customers on Nantucket and Martha’s Vineyard.

Their footprint includes the following Cape Cod towns: Falmouth, Yarmouth, Barnstable, Chatham, Wellfleet, Orleans, and Truro.

Our Rhode Island Team

Across Rhode Island, families have trusted Alarm New England to protect their homes and what they value most for decades. We’re dedicated to our customers and to providing the best service in the industry with top-tier technicians, territory leadership and customer experience professionals. Our presence in Rhode Island has continued to grow with our acquisition of Engineered Security Systems.

The Providence office was established in 1995, over 20 years after the opening of the Hartford office. This office serves the entire state of Rhode Island, including Pawtucket, Woonsocket, Cumberland, Lincoln, Smithfield, Warwick, Coventry, Narragansett, Newport, Middletown and Portsmouth.

Our Mattapoisett Team

The Mattapoisett office is a sales office that works with customers all over the South Coast, New Bedford and Southern Massachusetts. 

Nothing is more important to us than providing excellent customer service from the point of sale, to installation, to technical support of our home security systems. That’s why hundreds of happy customers across Massachusetts, Connecticut, and Rhode Island rate us 4.9 stars out of 5. Read more about how we go the extra mile for our customers here.


Innovative Security Solutions
Made Easy

Alarm New England is a regional leader in customized security solutions for homes and businesses. Alarm New England’s best-in-class customer service and state of the art technology bring you fast, personal response when you need it. We are one of few security companies who design, install, and service our own security systems.

  1. Founder Douglas M. Curtiss founds Sonitrol Security Systems of Hartford.

  2. Working closely with local police and fire departments, we make huge improvements aimed at reducing false alarms.

  3. We expand our services across CT to include school districts, small businesses, and homes.

  4. We continue to grow, acquiring Sonitrol Providence in Rhode Island.

  5. Alarm New England acquires Intercity Alarms in 2007.

  6. Alarm New England acquires HB Alarms (2012) in Warwick, RI, Electronic Security Systems (2018) in Narragansett, RI, and Security Engineering Inc. (2019) in Springfield, MA.

Giving back to our community

At Alarm New England, our commitment to our customers goes beyond making neighborhoods, towns, and cities safer. We are dedicated to the communities we serve and dedicate our time to collaborating with local police, fire and emergency medical departments.

SERVICE AREAS

Alarm New England is the 35th-largest security company in the nation and
is licensed in Massachusetts, Connecticut, and Rhode Island.

  • Boston
  • Chelsea
  • Revere
  • Dover
  • Wellesley
  • Brookline
  • Needham
  • Cohasset
  • Westwood
  • Medfield
  • Milton
  • Canton
  • Foxborough
  • Dedham
  • Braintree
  • Norwood
  • Weymouth
  • Quincy
  • Springfield
  • Chicopee
  • Westfield
  • Holyoke
  • Agawam
  • Ludlow
  • Longmeadow
  • Wilbraham
  • Palmer
  • Southwick
  • Monson
  • Hampden
  • Brimfield
  • Hingham
  • Duxbury
  • Norwell
  • Scituate
  • Marshfield
  • Plymouth
  • Brockton
  • Manchester-by-the-Sea
  • Boxford
  • Marblehead
  • Andover
  • North Andover
  • Topsfield
  • Swampscott
  • Newburyport
  • Ipswich
  • Danvers
  • Beverly
  • Gloucester
  • Peabody
  • Salem
  • Methuen
  • Lynn
  • Falmouth
  • Yarmouth
  • Barnstable
  • Chatham
  • Wellfleet
  • Orleans
  • Truro
  • Amherst
  • Northampton
  • Hadley
  • Easthampton
  • Belchertown
  • Ware
  • Granby
  • Southampton
  • Hatfield
  • Williamsburg
  • Huntington
  • Westhampton
  • Pelham
  • Worthington
  • Weston
  • Lexington
  • Concord
  • Winchester
  • Sudbury
  • Newton
  • Lincoln
  • Hopkinton
  • Belmont
  • Boxborough
  • Acton
  • Natick
  • Bedford
  • Holliston
  • Westford
  • Arlington
  • Ashland
  • Cambridge
  • Reading
  • Watertown
  • Burlington
  • Medford
  • Waltham
  • Framingham
  • Billerica
  • Somerville
  • Malden
  • Everett
  • Lowell
  • New Bedford
  • Fall River
  • Taunton
  • Attleboro
  • Dartmouth
  • Raynham
  • Mansfield
  • Easton
  • Norton
  • Somerset
  • Glastonbury
  • Avon
  • Simsbury
  • Farmington
  • Granby
  • Canton
  • Hartford
  • Rocky Hill
  • Weston
  • New Canaan
  • Darien
  • Wilton
  • Westport
  • Ridgefield
  • Redding
  • Greenwich
  • Brookfield
  • Fairfield
  • Newtown
  • Trumbull
  • Norwalk
  • Stamford
  • Stratford
  • Danbury
  • Bridgeport
  • Essex
  • Woodbridge
  • Hamden
  • Milford
  • Wallingford
  • New Haven
  • Waterbury
  • Lyme
  • Old Lyme
  • New London
  • Stonington
  • Waterford
  • Groton
  • Norwich
  • Tolland
  • Ellington
  • Coventry
  • Vernon
  • Central Falls
  • Cranston
  • Pawtucket
  • Providence
  • Woonsocket
  • Cumberland
  • Lincoln
  • Smithfield
  • Warwick
  • Coventry
  • Narragansett
  • Newport
  • Middletown
  • Portsmouth
  • Tiverton
  • Barrington

Family-owned
Family-loved.

Alarm New England is rated 4.9/5.0 based on 100+ customer reviews.

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“The system design and sales process went very smoothly. My numerous questions were answered clearly and patiently. At no point did I feel any sort of sales pressure. I heartily recommend this team for anyone looking for a home alarm system.”
Jack P.
Glastonbury, CT
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“Service is something lacking in our world today. The team at Alarm New England, whether it be tech support, installation, technicians, sales, or at the monitoring station, are top notch. This is a REAL alarm company, rather than a cable company that bolts on alarm service as an afterthought. These guys are the real deal!”
Bob. H
Warwick, RI
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“Highly recommend! the customer service is great. You can tell you are not just a number with them. I have been dealing with Connie and Alexandra specifically, and both are super friendly and efficient. It has been an absolute pleasure working with them!!”
Christina R.
Fall River, MA

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Interested in joining our team?

Our company would be nothing without the intelligent, courteous, and satisfied employees who come to work each day happy to be of service. We offer our employees a positive and rewarding work environment with competitive pay and benefits. To find an opportunity that’s right for you and view available positions, contact us at the link below.

Learn more about our custom security packages

Call 857-445-4010

Or fill out the form below

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