Cape Cod Alarm vs. Alarm New England
- 24/7 Professional Monitoring
- Local & Family Owned
- On-Cape Office And Technicians
- Professional Installation Available in MA, CT, & RI
- Month-to-Month Options Available
- $36.99 / month
- 24/7 Professional Monitoring
- Local & Family Owned
- On-Cape Office And Technicians
- Professional Installation Available in MA, CT, and RI
- Month-to-Month Options Available
- World-Class Monitoring Center
- $31.99 / month
Customer Reviews
Honest testimonials and feedback from customers is extremely important to us. We work hard to both earn our customers’ business and make sure they stay happy.
| Cape Cod Alarm | Alarm New England | |
|---|---|---|
| Trustpilot | N/A | ★★★★★ |
| Google Rating | ★★★★☆ | ★★★★★ |
| Best Company | N/A | ★★★★★ |
| Recommended By | 78% of users | 94% of users |
While both companies are established local security providers in Cape Cod, Alarm New England holds stronger customer satisfaction ratings across major review platforms. With higher Google ratings and verified third-party review presence on platforms like Trustpilot and BestCompany, Alarm New England demonstrates more consistent customer sentiment across installation quality, support responsiveness, and long-term service experience. Cape Cod Alarm maintains a solid regional reputation, particularly on the Cape, though its public review scores reflect a more mixed customer experience overall.
Security Equipment
Alarm New England proudly invests in the latest security technology so that you only install reliable equipment that won’t fail on you when you need it most. We offer professional installation, and if you ever need help, we’ll be with you every step of the way to make sure things go smoothly. While many companies may carry similar brands, it’s more important the technicians they employ are subject matter experts on these technologies.
| Cape Cod Alarm | Alarm New England | |
|---|---|---|
| Alarm.com Technology Beta Testers | ❌ | ✔️ |
| Professional Installation | ✔️ | ✔️ |
| Crash and Smash Protection | ✔️ | ✔️ |
| 256-Bit Encrypted Technology | ✔️ | ✔️ |
Alarm Monitoring
Professional in-facility alarm monitoring ensures that you get the fastest possible response time in an emergency, whether it’s a break-in, fire, carbon monoxide leak, or other danger. Our central station is UL-listed, meaning it meets the strict regulations in disaster preparedness.
Since the dawn of COVID-19, at-home monitoring has become a trend in our industry.
At Alarm New England, we are proud to say ALL monitoring is done exclusively from our monitoring centers.
At-home monitoring results in poor, unreliable service, and you deserve maximum protection and peace of mind.
This is our standard, and anything less is unacceptable when protecting lives and property.
| Cape Cod Alarm | Alarm New England | |
|---|---|---|
| 24/7 Professional Alarm Monitoring | ✔️ | ✔️ |
| UL-Listed Central Station | ✔️ | ✔️ |
| Always In-Facility Monitoring | ✔️ | ✔️ |
| Month-to-Month Options | ❌ | ✔️ |
Customer Service and Maintenance
At Alarm New England, we pride ourselves providing a high level of customer service and support that always ensures you get a prompt response. Your safety always comes first. Genuine 24/7 protection from an expert response team.
| Cape Cod Alarm | Alarm New England | |
|---|---|---|
| Maintenance Plans Available | ✔️ | ✔️ |
| Phone and Email Support | ✔️ | ✔️ |
| Local, Family-Owned Business | ✔️ | ✔️ |
| Full-Time, Background-Checked Technicians | ✔️ | ✔️ |
Cape Cod Alarm customer reviews are generally positive, with customers quoting the thorough, informative staff, and the fair prices and lack of upselling as good aspects. Negative reviews state that Cape Cod Alarm’s service department seems overloaded and struggles to deal with simple requests, that they did not deliver on certain proposals and that there are faults with some of the alarms, including false alarms. There have also been some complaints about the reliability of the technology including the cameras. But overall, negative reviews are overshadowed by an overwhelming amount of positive ones.
At Alarm New England we believe our biggest strength is our customer care team. Composed of 14 full-time employees, this team is solely dedicated to keeping you and your system happy. Whether you have a simple question about your system or need a service technician to come out, we are ready and standing by 24/7 for you. Look no further than our Google and Trustpilot reviews for real customer experiences and stories. We look forward to the opportunity of working with you!
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