94%

of customers recommend

Alarm New England.

I can’t say enough about the amazing service I received from the entire team at Alarm New England. From initial consultation, to installation, to training, to answering my ongoing questions, they have been fantastic to work with and I can’t recommend them enough to my family and friends.

Nicholas – Boston, MA

Alarm New England Reviews

Customers rate Alarm New England 9.5 out of 10

April 24, 2022

Great Experience

We had great experience with Alarm New England! Everyone there was professional, courteous, and punctual. Alexandra and Dorothy were a pleasure to work with on the sales side and really had a good handle on available equipment and tailoring a system that met our needs. The installers/service techs were timely and professional, and Connie was amazing on the tech support/training side. This company genuinely cares about their customers and supports them through every stage of the process. We highly recommend Alarm New England to anyone looking for home security!!!

Chris B.

Concord, MA

November 14, 2022

Loved working with this team

Fantastic business! We had a wonderful experience purchasing, installing and using the Alarm New England system. Alexandra was very knowledgeable with my questions and answers prior to purchasing. Connie was fantastic with installation - fun, encouraging, positive and reassuring in the system being complete. We really have loved working with this team and encourage anyone looking for a security system to check them out!

Jen H.

Dover, MA

December 6, 2022

Quick and easy process

I don't usually write reviews, but I couldn't have more positive things to say about this company. Just wow! From the initial call with Alexandra and the top of the line products she supplied me (free of charge), to the technical support with Connie and aiding in the setup of the system, the process was seamless. Picking an alarm company can sometimes be scary, trusting that while you are away your prized possessions are safe and secure. Alarm New England makes the process quick and easy, and I know I will be a happy customer for years to come. If you are looking for an alarm company that has it all, no need to look any further.

John S.

Middletown, CT

We’re committed to providing the best customer experience, period.

Rest easy knowing that thousands of neighbors in your area already choose Alarm New England to protect their homes and families. Don’t take our word for it, see why our customers love Alarm New England.

“I felt that Alarm New England was here, I felt they were a part of my community, and that was important to me. I knew when I was going to call or if I had to call, I wanted someone who knew my community, who knew me.”
JOHN FALLON

“Connie and I set up my Alarm New England system yesterday over the phone. It couldn’t have been any easier. As a woman small business owner, I feel safe and super pleased with myself for setting everything up on my own!”
AMANDA DESROSIERS

The BEST alarm company you will find!! They are so personable and reasonably priced! I've used many alarm companies in my life and they're BY FAR the best around. I got some outrageous quotes from other companies but Alarm New England was so fairly priced (both monthly &installation). Also, the alarm comes with an iPhone app, which I use more than the panel itself.
KEELA MCGRAW

FAMILY-OWNED. FAMILY-LOVED.

Alarm New England is rated 4.9/5.0 based on 100+ customer reviews.

Steve M.

Boston, MA

“Alarm New England understood my needs for the security system right away during my initial phone conversation with them, and did not try to upsell me at all. They gave me what I wanted, installed it in a timely fashion, and had it working very quickly.”

Cindi

Satem, MA

“This is by far the best alarm company I have ever had. Great service and very reasonable. I highly recommend Alarm New England.”

Todd S.

Attleboro, MA

“Great company to deal with and their customer service before,during and after are 2nd to none! This is my fourth alarm company in the 26 years I’ve owned my house and by far the easiest to deal with and their system is great and working beyond my expectations!”

Jack P

Glastonbury, CT

“The system design and sales process went very smoothly. My numerous questions were answered clearly and patiently. At no point did I feel any sort of sales pressure. Likewise, the self-installation process was a breeze, with Connie’s expert coaching. Her sense of humor helped as well! I heartily recommend this team to anyone in the market for a home alarm system.”

Bob H.

Warwick, RI

“Service is something lacking in our world today. The Team at Alarm New England, whether it be tech support, installation technicians, sales, or at the monitoring station, are top notch. This is a REAL alarm company, rather than a cable company that bolts on alarm service as an afterthought. These guys are the real deal!”

Christina R.

Fall River, MA

“Highly recommend! The customer service is great, you can tell that you are not just a number with them. I have been dealing with Connie and Alexandra specifically, and both are super friendly and efficient, it has been an absolute pleasure working with them!!”

Looking To Reuse Your Existing System?

Have an old security system and want a reliable alarm company to monitor it instead? We can transfer you over for no upfront cost.