Category: Security

Do you wish your home security system had more smart home features, like controlling the thermostat from an app, turning on lights, or seeing video footage of the goings-on around your home?

Do you wonder why you’re paying high monthly fees and getting terrible customer service from your current alarm system monitoring company?

You deserve better. And it’s out there.

Depending on the manufacturer of your security equipment, other companies may be able to monitor your alarm system even if they weren’t the original installers. Alarm monitoring using your existing system? You’ll find it here. This blog post will guide you through the process of switching alarm monitoring companies.

When You Can Reuse Your Current Security Equipment

If you’ve decided to switch alarm monitoring companies, you first need to determine whether you can reuse your current security equipment or whether you’ll need to install a new system. In most cases, it’s fairly straightforward to use your existing security system and switch to a new alarm monitoring company.

Switching to a better home security monitoring service is called a system takeover. The benefit is that—if it’s relatively modern and compatible—you can keep the equipment you already own rather than buy a completely new system.

How does a home security system takeover work?

If you’re considering a system takeover, first schedule a time to speak with your new alarm monitoring company over the phone so that their employees better understand how they can help.

For example, when you call Alarm New England, the main details we’ll go over are the layout of the property, the type of equipment currently in place, and if you want to add anything onto the system.

Let’s say you live in a small apartment in downtown Boston on the ground floor with a main entry door, a glass sliding back door, and six windows. In which case we’d probably recommend two door sensors, two or three glassbreak detectors depending on the location of said windows, and eight window sensors.

Once we get a good sense of your situation, we’ll send one of our trained technicians to your home to assess your equipment. In many cases, we can switch you over for minimal upfront cost, depending on if the system needs an extra part to function correctly or if you’d like to add on to your system.

If your system is quite old, we recommend you replace the main brain of the system altogether so that you can upgrade it to be compatible with the latest smart home security.

To help you save, we’ll give you a free video doorbell camera with your security system when you design your system with us over the phone or on our website.

With over 50 years of experience serving residents and businesses in Massachusetts, Connecticut, and Rhode Island, we know the importance of building strong relationships with our customers that last many years. Our goal is not to sell you equipment you don’t really need, but to make sure you are properly protected and that your system can communicate with our alarm monitoring service in an emergency.

If we exhaust all other avenues to get your current system to communicate reliably with our central monitoring station, we’ll suggest equipment options tailored to your New England home and lifestyle and give you time to consider them.

If we can’t take over your system for whatever reason and you don’t want to replace the equipment, we’ll shake hands and be on our way.

When You Need to Replace Your Security System to Switch Monitoring Companies

Using your existing security system is ideal if the system is modern and compatible with your new alarm monitoring company. However, there are some cases when you’ll need to replace your entire home security system in order to switch to a new monitoring company.

1. Your alarm system is proprietary.

If your alarm system is proprietary, your system is programmed to function correctly only as long as you continue paying the original company that sold it to you.

For example, no other company can monitor a SimpliSafe, Cox, Brinks Home, or Xfinity Home system. These companies designed their equipment this way to make customers stay with them longer, because switching monitoring companies means hundreds of dollars down the drain and a huge headache for customers.

We know how expensive replacing proprietary technology can be. That’s why we only sell equipment that all alarm companies can monitor so that you can reuse the same system indefinitely. If you ever want more features, you can just add on individual pieces of equipment for a relatively low price.

2. Your alarm system is too old to provide adequate protection.

Many houses and apartments still use systems that were manufactured decades ago, severely limiting your options for sensors, security cameras, and smart home upgrades.

An outdated system also presents a security risk to you. Older equipment relies on landlines to communicate with the central monitoring station, and smart burglars will cut those landlines before breaking in. If your system is too outdated, we recommend replacing it to provide better security.

3. Your alarm company changed the installer code.

When our technicians reprogram the equipment, we need to punch in an installer code to access the back end of the alarm’s programming. We know the default codes, but if your alarm company changed the code, it’s much more difficult for us to reprogram your system.

It’s possible that even if your equipment is compatible, your previous alarm company has effectively locked out other companies from taking over your existing equipment.

If you find yourself in this situation, ask your previous alarm company for the installer code to see if they’ll provide it to you. If that doesn’t work, you’ll need to replace the equipment in order to switch to a new monitoring company.

4. Read your monitoring contract.

If you currently have a monitored system, you probably signed an agreement with the company stating that you’ll stay with them for a certain amount of time. You want to be sure you’re not on a contract when you make the switch—otherwise, you’ll have to pay more.

This contract is what enables many alarm companies to reduce the upfront cost of your equipment and let you pay off the difference over several months as part of the alarm monitoring agreement. (A contract of 36 months is the industry standard.)

If you can’t find your contract, ask your alarm company to send over a digital copy via email or a physical copy to your mailbox.

When reviewing your current alarm monitoring contract, take note of the following:

• Expiration date
• Renewal (is it automatic?)
• Early contract cancellation fees or penalties

5. Find a local alarm monitoring company.

Local monitoring matters.

Ask anyone who’s shopped around at multiple alarm companies and tested them out. They’ll say the same thing: Go local.

Whenever you buy professional-grade home security systems, you want the reassurance that customer service will be able to help you if things don’t work as they should. You want customer service that treats you as valued individual, not a number.

As you search for a new local alarm company, consider these three factors:

• Where is it based? Does the company handle its own monitoring, or does it outsource it? Is the company locally based?
  
• Call the company. Does the company answer the phone immediately, or are you pushed into an automated system without an option to speak to someone?
  
• Read the reviews. Reading customer reviews is a valid way to evaluate what current and past customers are saying about the experiences they had working with the company.
  

You should also ask these questions about any potential alarm monitoring company:

• How much will you have to pay per month?
• How long does the monitoring contract last?
• Can the company walk you through any additional fees in addition to the upfront equipment costs and monitoring subscription?
• What certifications does the central station have? Will you ever need to contact it for any reason?
• Can you reuse your equipment with another alarm company?

6. Contact your new alarm company.

Once you’ve found the right security monitoring provider, get in contact via phone or email.

Schedule an appointment with your new provider. If you know what system you currently have installed, it’s easy for the security provider to know whether they can simply reprogram it or if it will need a new panel.

Check for an insurance discount. Many insurance companies understand the value of having a home security system and offer discounts for homeowners who install monitored security systems.

Call your insurance provider to find out how much of a discount they offer for a monitored security system. Your savings could be as high as 15-20 percent when you have a burglar and fire alarm system monitored by a UL-Listed central monitoring station.

Finding the Right New Alarm Monitoring Company

Finding a local alarm company may take a bit more work on your part, and many people settle for using a larger national brand. But the effort can be well worth your time.

In large cities like Boston, it’s easy to find local providers in your area using services like Yelp or Google Maps. Conveniently, these services also feature customer reviews to help you narrow down your search and save time.

Rather than pay inflated prices to support national advertising and marketing costs, you may find that you can get superior service, top-of-the-line equipment, and local monitoring from a local provider.

If you want the best security company in your area, we encourage you to shop around and ask your sales rep the right questions. Spending those few extra minutes to understand your security company will save you a lot of headache and disappointment down the line.

More Questions About Alarm Companies?

Want to learn more about security systems before you make a decision? Contact us at 857-445-4010 and we’ll answer any questions you have.

 

This post was last updated on 4/23/2026

There are many options when it comes to buying a home alarm system, including doorbell cameras, motion detectors, security cameras, and electronic locks. Regardless of variety, a home alarm system can be crucial in stopping a break-in, documenting important events and making homeowners and businesses always feel safe.

However, understanding everything about home alarm system cost, including labor, equipment, and system functionality can be difficult. Here’s how to help yourself out when it comes to alarm systems.

Local vs National Home Security Cost

Smaller, local security companies specialize in home security in your community or town. Typically, local, privately-held security companies are known for better service and pricing. National companies may have better name recognition, but that doesn’t mean they are the best choice for you or your family. National security companies sometimes cannot work on brands of home security systems that you already have, while local home security companies can work with you to reuse any current home security system you are using.

Another benefit of using a local security company is that they are based near you. They can get to you quickly and usually have several home security technicians working in your area. National companies tend to have one technician for an entire region. Finally, most local alarm companies will work with you to create a customized system for your home. They are not just selling you cookie cutter packages. They want to custom design the best home security system for your home and family.

Know What You Need

When it comes to equipment, you should ask yourself what you’re wanting to protect and how much protection you want. Do you want to make sure no one is lurking around outside? Do you want to see who’s at your front door at all times? Is controlling your system from your smartphone a must have? Selecting these items all contribute to your security system cost. There are various pieces of equipment that can come with a comprehensive alarm system such as:

• Motion Detectors: There are multiple kinds, but all motion detectors are used to alert you when someone inside your home when they shouldn’t be. Motions can be extremely effective at covering a large space in place of window contacts. Higher quality motion detectors can usually understand the difference between a pet or a human; however, it’s important to read the product specifications to make sure you won’t be getting false alarms.
• Video Doorbells: It can be scary to open the door when you don’t know who is on the other side. Video doorbells take that fear away by allowing one to see who’s on the other side of the door. Newer video doorbells may offer two-way talking so you can talk to who is at the door and they can answer you. In some cases video doorbells can trigger a doorbell when someone approaches and send alerts if children leave areas they aren’t supposed to. It can also protect packages that are dropped off at your door and a homeowner can see everything happening from your iPhone app.
• Electronic Locks: Electronic locks can be a great way to keep your home safe. Electronic locks come in many shapes and sizes and are better than regular deadbolt locks because they require special codes or biometrics to unlock them.
• Security Cameras: It may be obvious, but security cameras have so many advantages. They deter criminals, allow you to have a constant eye on your property and save video that you can use if someone breaks in. There is a wide range of pricing, functionality, and overall quality for cameras. Wireless cameras can be cost effective but comes at the price of changing batteries every few weeks. In contrast, hard-wired traditional cameras can be expensive depending on the functionality. Often, the best cameras are exclusive to dealer channels without ever being on the market direct to consumers.
• Smoke Detectors: Fires happen every day. The best way to keep your family and property safe is by having smoke detectors integrated with your alarm system. When smoke detectors are included with your security system, they are controlled by a keypad or control panel. If the system detects signs of fire it may alert you with a horn, siren or lights as well as notifying the alarm company which will react accordingly. The goal of smoke detectors are to ensure your safety by making sure everyone is aware of the threat, has time to evacuate and notify emergency personnel.
• Door and Window Contacts: Door and window contacts are a two-piece system with one part sensor and the other part magnet. When a door or window is opened, if the alarm is on, and the sensor and magnet will separate, the sensor will get a signal to the alarm panel and an alarm – a chime or voice announcement will sound announcing the door has been opened.

It’s important to remember that burglars aren’t the only thing you need to protect your home from. Natural disasters and everyday events can wreak havoc on your life as well. Whether that be a fire, flooding or an earthquake, your alarm system can save you thousands of dollars if all the parts are working together.

• Smart Thermostats: Families can easily turn their regular thermostats up and down all day long to make their home a comfortable temperature. Smart thermostats get rid of that hassle and handle your home temperature settings for you. Once you set temperatures for every time of the day you want, the smart thermostat takes it from there. Did we mention it could save you some money?
• Flood Monitors: These monitors are usually offered as add-ons to most alarm systems. Flood monitors are used to detect leaks and water before a catastrophe happens. It could potentially save thousands of dollars because your home won’t get ruined due to flooding.

Think Long Term

Wireless vs. wired alarm systems is something to think about when looking at home alarm system costs. Wired alarm systems are connected through telephone and wires running through the walls connecting the devices on the system to the control panel. Wireless systems are connected through sensors, alarms, and other equipment. These pieces are are monitored through a control panel in the house.

With wireless systems, almost everything is easier. Running wires in a finished home is very expensive and can damage your walls making wireless systems also more cost effective.

Another item to think about is whether you get an unmonitored or monitored security system. There are two types of unmonitored systems: self-monitored and truly unmonitored systems. Self-monitored systems are all hooked up to the house and send you notifications through a control panel and your connected smartphone.

Unmonitored systems are truly unmonitored; they record video and then set off an alarm when an intruder is detected. There are no notifications. Unmonitored systems may be more affordable, but they are also less safe and less convenient.

Monitored systems have the same equipment and can still notify you but they have professional home security technicians to keep an eye on things as well. a central monitoring center watching your home 24/7. Without monitoring, what happens when you are driving or in a meeting or asleep? Monitored may be more expensive but it’s less hassle, more secure, and has a higher rate of handling emergency situations.

Read the Fine Print of Your Home Security Contract

When it comes to contracts in the security business, it is very important to read the fine print . Which is usually where contracts come in and people get confused about security system cost. When making a choice on a security company and working on a contract, pay attention to every detail including equipment costs, labor, monthly monitoring fees and contract terms.

A recommended approach – calculate total contact cost: monthly fee times number of months on the contract plus up front labor and equipment costs and compare companies that way.

An example: Brinks Security 29.00 monthly fee x 36 months of the contract plus the $199 labor and equipment costs equals total contract cost of $1,939.00.

Also, when looking at home alarm system costs, check to make sure the company cannot raise your rates while you are under a contract term. It may seem more affordable up front, but there could be higher monthly fees or long-term contracts.

One thing that’s important to know is that nothing is ever free. Anything that is offered as “free” is really only free when you enter into the correct contract and the fee is covered by that payment.

Each customer is different – some want monthly payments and others want to get it all out of the way, like ripping off a band aid. A few alarm companies will give you the option for paying for everything up front and give you the flexibility of a month to month contract. Most will require a termed contract of 3 years or more but these companies will often help reduce your upfront cost.

A month-to-month option offers flexibility to those who need to cancel and restart their alarm system. Customers pay the full cost of the equipment and installation and then pay for monitoring every month. There’s also the chance that a three-year contract could say the monthly cost starts at one price but then increases. So, we’ll say it again, read the fine print.

Consider Your Budget

If you are like most people, the cost of home security will also be a big consideration. While every company offers different prices, an average alarm system can cost can range anywhere from $300 to $3000. This cost depends on equipment, monitoring fees, and system features.

Alarm New England: Here to Help

For over 53 years we’ve been helping families and businesses feel safe and taken care of here in New England. With our extensive knowledge of security, we’re here to help you find and create the perfect alarm system for your home.

We offer a variety of technologies such as doorbell cameras, security cameras, motion detectors, and smart thermostats. Our dedicated team has experience with all areas of New England and can make the new move an easier process by providing you the tools for building an alarm system that fits your needs.

Dedicated to providing the latest technology in security systems, we can guarantee you’ll love the safe feeling of having our recommended products installed in your home within the budget you want. If you’d like to speak with one of our team members about managing the cost of home security, reach out and call us, so we can create a security package specifically for you—your way, your choice.

Get a Free Quote

You should feel safe in your home. That’s why it is so important to find the right security company to suit your needs. Determining which security company is right for you can be tricky. To help you narrow down your choices, here is our list of the top three local alarm companies in Rhode Island.

Alarm New England

Alarm New England is a local alarm company, as well as a family-owned business. It is one of the security industry’s best-kept secrets. Why? The company works with reliable manufacturers like Alarm.com and Qolsys. It comes as no surprise, then, that so many families trust Alarm New England with their homes.

Price

Whether it is through a monthly plan or a three-year contract, Alarm New England offers customers payment flexibility.

Customers can feel confident choosing Alarm New England because of its satisfaction guarantee. Clients can get a full refund if they’re unsatisfied within the first 100 days with the company. Alarm New England offers six home security packages to choose from, starting at $31.99 to $51.99 per month.

Features and Equipment

Alarm New England’s equipment covers all the basics, from remote access to home integration, and its UL-approved monitoring station has all the latest features you’d expect in a modern home security system.

Both apartments and houses can benefit from Alarm New England’s Qolsys hardware. The IQ4 has an interface that’s easy to use and a 7-inch HD touchscreen. Its wireless radios and built-in 5-megapixel camera make this an award-winning home security system.

This RI home security system also has a touchless disarming feature and glass break detector.

The hardware will warn customers of sudden changes in the home environment, including changes in temperature and carbon monoxide detection. Customers can rest assured that they will be safe in their home with this security equipment.

Clients of this local alarm company have the ability to reallocate their security system, whether you move outside of the state or change service providers.

Alarm New England can also take on commercial properties, providing security services such as video surveillance and access control to RI customers.

Customer Service

For outstanding customer service, homeowners need not look further than this local fire alarm company in Rhode Island. Across various rating platforms, customers say Alarm New England is quick to respond to users’ questions and complaints.

Pros

• Excellent customer service
• The option between professional installation or self-installation
• Monthly options available
• Plans start at $26.99 per month
• The ability to reuse existing equipment

Cons

• Available only in New England
• Can only service properties smaller than 10,000 square feet

Alliance Security

Alliance Security is an authorized Brinks Home Security dealer and 2GIG Technology partner.

Price

Packages start at $44.99 per month and can cost up to $59.99 per month. That makes this local alarm company more expensive than the competition.

Another disadvantage is the duration of their contracts: five years. The company is also known to hike up prices throughout the contract.

However, Alliance Security’s website does transparently state its cancelation policy and warranty information.

Features and Equipment

This local alarm company has their equipment manufactured by 2GIG Technologies. They only offer professional installation. Clients, therefore, don’t have the option of going the DIY route.

Alliance Security uses a 4G LTE wireless system, eliminating the need for landline monitoring. Through a mobile device, customers can have remote access to their smart home security devices. Clients may also choose an add-on called the Vision option for live video surveillance, but the wireless cameras’ battery life is quite short.

The starting package includes several pieces of equipment including a keypad, motion detector, door and window contacts, keyfobs, and a smart doorbell.

Alliance Security’s professional monitoring is outsourced to Brinks Home Security. Its technology integrations are associated with Alarm.com.

Customer Service

In 2014, Alliance Security’s reputation took a hit after being caught calling consumers on the National Do Not Call Registry.

Other clients complain that the local home security company’s customer service team is understaffed. Response time for customer inquiries and complaints is slow.

That being said, many customers who do talk with a service rep have a positive experience.

Pros

• An array of possibilities for home security and automation
• Five diamond certified monitoring center

Cons

• Monitoring is outsourced to Brinks Home Security
• Hard credit check required
• No DIY installation option
• High installation costs and monthly fees

Protect America

Protect America is considered the jack-of-all-trades of home security; not the cheapest option out there, and not the most expensive either. However, like ADT they rely heavily on offers of free equipment, which is never a good sign.

Price

Clients can choose between five different packages, starting at $19.99 per month. But Protect America’s contracts are three years long, and customers who opt out of their contract find themselves paying the balance of it in full.

Depending on how early the contract is canceled, we can be talking hundreds of dollars. This is in stark contrast with most local home security companies that only require a percentage of the balance to be paid.

Protect America’s cancelation policy is valid for the first 30 days following the shipping date of the security equipment. The system must be returned to the company. There may be a $79 restocking fee, depending on the payment method used.

Features and Equipment

We appreciate the way this alarm company offers free equipment, with no upfront costs. Protect America is also forward-thinking with its innovative technology. Its equipment is manufactured by 2GIG and CE. Protect America’s technology integrations are compatible with Google Home, Amazon Alexa, IFTTT, Z-Wave, and Zigbee.

Customers can use the Simon XTi control panel and access it via their Smart Connection mobile app. The company offers a variety of home security features to choose from, as well as options for home automation.

Protect America offers 24/7 monitoring options via cellular, broadband, or landline.

Customer Service

Protect America has room for improvement when it comes to customer service. There are many more negative reviews online than there are positive ones. Key issues revolve around monthly payment plans and contract information.

Other customers pointed out flaws with the security equipment in their reviews. Some motion sensors were experiencing technical difficulties, sending off false alarms.

Pros

• No installation or activation fees
• A low upfront cost for equipment
• Possibility of home automation
• Money-back guarantee

Cons

• Limited cancellation policy
• No monthly contracts
• Limited equipment options

Smart home security is rapidly becoming mainstream, and many homeowners are looking to either replace or upgrade their home security systems to take advantage of technological advancements.

Some people like the idea of being able to remotely control their entire house from their smartphone, while others enjoy not having to navigate a complicated touchpad control.

No matter what your reasons are, now is a great time to check out the best home security systems in Providence, RI to find one that meets your needs. We’ve taken the time to list some of the best companies on the market in Rhode Island today to help you narrow down your choices.

How We Choose the Best Home Security Systems

There are hundreds of home security companies out there, each with complicated pricing systems and a whole host of features. It can be tricky to navigate this market, even if you’ve taken the time to read up on home security system reviews.

We’ve evaluated some of the most popular home security systems in Rhode Island according to three criteria—price, features, and customer service—to help you find one that will suit your requirements.

Pricing

Security companies often will offer multiple pricing options, making it hard to find a standard list of what’s affordable and what isn’t. Some companies will separate equipment and monitoring costs. Others allow you to pay off the equipment along with your monthly fee but will still require installation and activation fees.

We’ve tried to clarify pricing to make it clear which home security systems offer reasonable prices for their services.

Customer service

Customer service covers a vast range of interactions, including sales, emergency response, and typical day-to-day inquiries. Smaller companies tend to have better customer service than nationwide home security providers, which may range in quality based on location.

Features and equipment

Ideally, you want the best home security system for your needs and don’t want to spend on extras that you’ll never use. Many companies offer high-tech solutions, such as smart home security systems, that many users don’t want or need. Some customers want home security systems with cameras, which usually fall under their monitoring and equipment plan.

We also evaluate systems based on how easy they are to use. It’s surprising how many basic systems can be quite complicated to set up. Yet many of the newer home security systems offer intuitive touchpad controls that are much easier to use.

Here are some of the top home security providers in Rhode Island to consider.

Alarm New England

We primarily operates three states: Massachusetts, Rhode Island and Connecticut Despite being smaller than companies like ADT, we’ve gained a large and loyal following of customers who love our service, making us one of the largest privately-owned security companies in the nation. We use high-quality equipment and offer fair prices for monitoring services.

Additionally, our equipment can be reused if you move out of our service range.

Pricing

We bundle equipment with monitoring services in three plan levels. The most basic plan costs $27 per month and includes monitoring as well as essential security system equipment. The most expensive plan tops out at just over $50 for security cameras and cloud storage in addition to monitoring and home automation integration.

Unlike many other security services, we don’t require you to sign a long-term contract. If you like the idea of long-term security, you may sign a three-year contract to receive reduced monthly rates. But if you prefer flexibility, you can opt for month-to-month plans.

The company also has lower upfront costs or activation fees, and you can install the entire system yourself.

Customer service

We have spent the time to build up an excellent reputation as one of the best home security systems in Providence, RI based on extraordinary and responsive customer service.

You can reach customer service through a variety of channels, including email and telephone, or you can use our website FAQ to get answers to common questions. We even have how-to videos on its website to show you how to install the equipment.

Features and equipment

We offer a range of equipment and features for every type of household, from simple to complex. Our most straightforward plan comes with a control panel and wireless sensors.

You can also opt into our higher-tier plan, which gives you access to Touch Connect 2.0, an app that allows you to automate much of your security and household. If you’re looking for a home security system with cameras, there’s also a plan with live video surveillance and video recording to help you keep an eagle eye on your home.

ADT

ADT has been in the security business for over a hundred years and has seen many technological changes during that time. As such, it knows the value of keeping up with security changes and trends and is willing to pass its expertise on to its customers. It has a variety of flexible security plans available that should suit most households.

Pricing

ADT’s security suite is known as Protect Your Home, which comes in four primary packages depending on your security needs. ADT agents can also customize these packages to find the perfect security fit for you.

The basic plan starts at $28 per month and includes monitoring and a basic alarm system consisting of a control panel, base alarm system, and several sensors.

The main drawback of this plan is that it uses a landline to connect to the monitoring center. If you don’t have one, you’ll need a more expensive plan to install a system with cellular communication.

The packages then increase in price and in the number of features the packages offer. The most expensive package is the ADT Pulse Monitoring plus Video package, which costs $59 per month.

ADT can offer these competitive rates because it is tied to two- or three-year-long contracts with no reasonable option to terminate the contract early. It does provide a six-month money back guarantee, but that only comes into play if ADT hasn’t been able to resolve your service or installation issues.

Customer service

Because ADT is a national service, its call center-based customer service is usually responsive and quick to solve your problems. However, ADT also uses regional dealers to interact with customers, and some dealerships are better than others. Make sure to read up on some local reviews to see how your local dealer fares.

It’s relatively easy to contact ADT with concerns, as it has a 24/7 emergency hotline as well as a customer care line that operates during business hours. You can also use email or live chat if you prefer dealing with customer services electronically.

Features and equipment

The base ADT package comes with a base security system, control panel, motion sensor, and several wireless sensors, as well as a wireless remote, which is all you need for a simple wireless home security system.

If you’re looking to add extra security features, ADT offers a whole host of additional equipment, including indoor cameras, a keychain remote control with a panic button, and a variety of sensors.

If you want to add automation features, you can add in a keypad door lock that you can control remotely. ADT Pulse wireless security systems also come with automation features, allowing you to use the app to control your thermostat, smart lights, smart switches, and plugs. You can lower your energy bill and add an extra layer of convenience to your life.

Vivint

If you want to go all-in on home automation and smart home security systems, Vivint is one of your best options. All of Vivint’s equipment is specially designed and requires a licensed technician to install. Unfortunately, high-tech security doesn’t come cheap, and Vivint is one of the most expensive home security systems in Rhode Island.

Pricing

Vivint offers two pricing plans. The first option is to buy the equipment package and monitoring package separately and pay between $30 to $50 per month for monitoring and other services. The other option is to finance the equipment by adding it to the monthly monitoring bill, though this does lock you into a five-year contract.

Vivint offers several customizable equipment packages, but they aren’t cheap. The basic package costs $700, while the most advanced one costs just under $1800. It’s a substantial upfront cost, which is why Vivint then offers the Monthly Flex Pay that you can use to offset your initial costs.

Also, because Vivint uses expert technicians to carry out the installation, you can expect to pay at least $50 for the installation in addition to any other costs.

Customer service

Vivint has a reputation for underhanded sales tactics, and you may find its pricing schemes challenging to understand. It has been taken to court in multiple states and has since put in a lot of effort to make its pricing more transparent and its service more customer-friendly.

As you’d expect from such a high-tech security system, Vivint offers plenty of ways to contact its customer support, including social media, live chat, and traditional email and telephone channels.

Features and equipment

Vivint focuses on home automation and high-tech security, which means that it isn’t suitable for households that want a basic burglar alarm and fire detector. The basic Vivint starter package includes a touchscreen panel and six smart sensors of your choice.

You can then add on a doorbell camera, door locks, remote garage door control, and outdoor cameras. You can also integrate your Vivint security system with your Nest or Amazon devices for a seamless smart home experience.

The wireless remote is entirely customizable, allowing you to perform essential functions like arming or disarming the alarm and also giving you the freedom to adjust your lights or lock your doors remotely.

Despite all of the tech used in Vivint’s security system, the Vivint system is straightforward to use thanks to its touchscreen control panel. It’s designed to be intuitive, with large icons and text to make the entire process simple and easy to understand. You can also use voice commands instead of using the control panel to arm your alarm or lock your doors.

Guardian Protection

Guardian Protection has been in the security industry for several decades and has expanded its service into 18 states. It has a reputation for being a solid, reliable choice when it comes to home security systems, and it offers a variety of packages to suit most people’s needs.

Pricing

Guardian has three standard packages that include equipment and monthly monitoring fees. The basic plan includes basic equipment options and smart home automation. Its premium package contains all the same equipment as the basic package, in addition to video equipment and surveillance services.

Guardian offers only fixed-term contracts with a termination fee for early cancellations. It also has a hefty $100 installation fee, which may be too much for some potential customers.

Customer service

Guardian has taken the time to develop an excellent reputation for customer service, and this is reflected in its online reviews. It has a 24-hour customer care hotline that’s available at all times, even on weekends. It also has a social media presence and offers several tutorials online to help new users navigate their security system.

Features and equipment

Guardian provides a host of security and automation features. Even its most straightforward plan gives access to its smartphone app in which users can remotely arm or disarm their system, set a location-based arm or disarm trigger, and get text alerts when a sensor has been activated.

The basic security system can be further expanded by the addition of various sensors, including medical sensors and carbon monoxide detectors. If you want to automate your home entirely, you can also get the garage door control, smart thermostat, keyless door locks, and video doorbell camera.

And if you want video surveillance, you can get indoor and outdoor cameras that can be hooked up to a streaming video recorder that can stream the video directly to your phone or PC.

Alliance

Alliance is a local home security systems company based in Rhode Island. It offers comprehensive and customizable security solutions with a whole host of devices and features to suit anybody’s needs.

Pricing

Alliance is one of the more expensive offerings; its base plan costs $45 and its most costly plan tops out at $60. It also has incredibly long-term contracts and has previously raised its prices during the contract term.

While the plans come with the necessary equipment, any additional equipment is subject to an extra cost, ranging from $50 for door sensors to $200 for image sensors. Luckily, there is no upfront installation or activation fee, so you know up front what you’re paying for.

Customer service

Alliance has, unfortunately, a less-than-stellar reputation when it comes to customer service. It has used robocalls to market its products and obtained contact information illegally. Alliance has also taken months to respond to customer complaints, though the customer service representatives are usually helpful and pleasant.

If you want to avoid the customer helpline, Alliance does have a comprehensive FAQ on its website. It also offers various tutorial videos featuring safety tips and how-to guides.

Features and equipment

Alliance has a vast array of equipment for customers to choose from, with a heavy focus on integration and home automation. Its devices are integrated with Amazon’s Echo as well as Nest and Lux smart devices.

Alliance has an app to consolidate all the smart home features, allowing you to control your home at the press of a button. It offers a wide range of high-end cameras for video surveillance as well as remote door locking and doorbell cameras. If you’re looking for a local alternative to Vivant, Alliance may well be it.

Selecting the Right Home Security System

With the variety of options on the market in Rhode Island, you’ll be able to find a home security company that works for you. No matter which company you go with, take the time to select a home security system package and equipment that covers your needs.