Category: Home Security

Whether you own homes on different coasts, plan to travel for an extended period of time, or have ownership of a property you don’t plan on inhabiting any time soon, a vacant home presents its own set of security risks.

Property owners, managers, investors, and individual owners all know the challenge too well. Unoccupied buildings are often seen as an easy target for crime. Because of this, owners of a vacant space need to have the proper protection.

Whether you are dealing with a temporarily empty commercial space, a residential property between tenants, or a building awaiting renovation, getting the right protection measures in place – like an alarm system, cameras, and smoke/fire/flood sensors – is essential to prevent vandalism, theft, squatters and more.

Understanding the Risks of Vacant Properties

Empty properties face numerous risks that occupied buildings don’t typically encounter. These risks include:

• increased vulnerability to break-ins
• vandalism
• squatting
• unnoticed maintenance issues

Insurance companies often view vacant properties as high-risk assets, potentially leading to higher premiums or reduced coverage. This makes proper protection not just a security concern, but also a financial need.

Now, I think we’ve made the point clear. If you have a vacant home that is currently unprotected, you need to take action. Let’s begin the guide by talking about a few security measures you can take right away for a vacant house or building.

How To Protect Your Vacant Home: The Essential Security Measures

Securing a vacant property is not always easy and straightforward. Often, a multifaceted approach to protect vacant buildings is best.

The first and most obvious step is getting some sort of security if you don’t have it already.

This could be an alarm system, some cameras so you can monitor the property from afar, and of course sensors for smoke, flood and other environmental dangers that can do a number on a property while the owner is away.

Security systems today can be fully integrated, meaning your motion sensors, cameras, smoke and carbon detectors, and more can all be tied into one system. With professional monitoring from an experienced alarm company, a trained professional will respond to any and all signals from your system, responding quickly at times when you physically cannot.

Let’s break down each element of the best security system for vacant properties.

Element #1 – Professional Alarm Monitoring

Many property owners opt to work with a professional alarm monitoring company for their vacant property protection services.

These companies offer tailored security solutions. They evaluate the building’s current security setup, install whatever equipment is needed, and monitor the system, making sure any alarm signals are responded to, either by the property owner or by emergency personnel. This around the clock protection provides unmatched peace of mind for vacant property owners.

You might not be able to be present at your property at all times, but having 24/7 professional alarm monitoring? That’s the next best thing.

Element #2 – Cameras

Once alarm monitoring is established, the next best thing is security cameras, so you are able to have eyes on the property even when you are far away for extended periods – leaving the home vacant.

Modern home security camera setups are very easy to use due to internet connectivity and the convenience of a mobile app. Most cameras work off of wi-fi and tie directly into a simple app on your smartphone. All you need to do is log in, and you’ll be able to review video footage, even live feeds, from anywhere in the country (or world) – as long as you have internet access or cell service.

Monitoring And Protecting Made Easy And Convenient

Doorbell cameras are a great solution to get visibility on the building’s exterior while you’re not there. Vacant properties can become easy targets for crooks. But the mere presence of a doorbell camera might work to deter intruders entirely. Might as well go after another home that does not have visible security.

While alarm monitoring offers peace of mind, cameras enhance it even further. They let you see – when you otherwise could not.

While you might be hesitant to pick up a monthly cost in order to protect a property you won’t even be living or working at, we’re here to tell you that it’s a smart investment in the long run. And that’s not just because we’ve been protecting homes and businesses in New England for over 50 years. The price of theft, burglary, flood or fire on an unmonitored home or business could end up being a financial disaster. You’ll be grateful you have security at your vacant building when an accident does strike.

And for even more savings, insurance providers usually mandate certain security requirements for vacant property coverage. Working with professional protection services can help ensure compliance and make sure you are getting the best rates.

Element #3 – Fire and Environmental Protection While You’re Away

As part of an integrated system, you can get alerts when smoke detectors are set off, carbon monoxide is detected, or even if the temperature in the building gets above or below a certain point. You will be notified so you can respond accordingly, whether that’s dispatching the fire department to take care of any potential fires swiftly, or simply utilizing a smart thermostat to turn up the heat remotely so the pipes don’t freeze. All of this makes the vacant home safer, and managing it more convenient.

There are also flood sensors which can detect leaks or elevated water in the home. This is especially useful in areas prone to flooding and the alerts can save you from costly water damage at your uninhabited property.

By Following These Security Measures, You Can Protect Your Vacant Property Today

By implementing comprehensive vacant property protection measures, property owners can significantly reduce risks while maintaining their asset’s value. The key lies in choosing the right combination of security devices and smart technology aimed at ease of use to make your life easier dealing with a vacant property from afar. With proper protection in place, vacant properties can remain secure and well-maintained until they’re ready for their next use.

For help with securing your vacant home or business during your time away – call today – (857) 445-4010

Creating a safe home environment is essential. Whether you live in a house in the suburbs or an apartment in the city, these safety tips will help make your home more secure. If you’ve ever wondered how to stay safe at home, you would do well to follow these tips for better security and peace of mind.

Tip 1: Install a Security System

Perhaps the most straightforward course of action, installing a security system is a no-brainer for those wanting to stay safer at home. And there’s never been a better time to invest in home security. Modern home security systems do more than just deter intruders, they also allow for the best possible response in an emergency situation. A security company will help you install sensors at all entry points and test them regularly. The best systems include 24/7 professional monitoring, ensuring your home is protected even when you’re asleep or away.

Many modern systems also offer smartphone integration, allowing you to monitor your home’s security status from anywhere in the world. These systems make home security easier and more effective than ever. And the integrated nature of newer system expands your range of possibilities for smarter and more efficient home.

Tip 2: Stay Safe with a Video Doorbell

A newer innovation in home security is the video doorbell camera. A video doorbell serves as your first line of defense against potential threats at your front door. These devices allow you to see, hear, and speak with visitors without opening your door or even being home. With HD video and two-way audio capabilities, you can safely manage package deliveries, screen unexpected visitors, and maintain a recorded history of everyone who approaches your door.

Some of the best video doorbells include features like motion detection, night vision, and wide-angle views that eliminate blind spots. They can send instant alerts to your smartphone when someone approaches your door, allowing you to take immediate action if needed. Many models also offer cloud storage of video footage, providing valuable evidence in case of security incidents.

Alarm New England offers state-of-the-art video doorbell solutions that integrate seamlessly with your existing security system. Our expert team can help you choose and install the perfect video doorbell for your home’s specific needs.

Tip 3: Get Smart Locks for Better Home Safety

While basic door locks have served us well for centuries, smart locks represent a significant leap forward in home security technology. These devices allow you to control and monitor your doors remotely through your smartphone, eliminating the worry of forgotten keys or unlocked doors.

One of the most valuable features of smart locks is the ability to verify your door’s status from anywhere. Lying in bed and wondering if you locked the front door? Simply check your phone and lock it remotely if needed. Expecting a delivery while at work? You can temporarily grant access and then ensure the door is secured afterward, all from your smartphone.

Transform your home’s security with a smart lock installed by Alarm New England. Our professional team can help you select and install the perfect smart lock system, connecting it seamlessly with your existing security setup for your best protection and convenience.

Tip 4: Don’t Forget Perimeter Security

It sounds complicated, but perimeter security is a simple (and important) consideration at home. Your home’s exterior is the first line of defense against potential security threats, and proper planning can significantly enhance your safety. Start by evaluating your home’s perimeter security. Things like motion-sensing lights near all entry points can ward off potential intruders. Remember to position these lights high enough to prevent tampering.

There’s nothing simpler than some good old physical security too. A high quality gate or fence around your property can be a simple, yet extremely effective way to keep unwanted visitors out. A fence or secured gate is one more layer someone will need to pass through to reach your home. Simply the presence of a barrier might be enough to deter any unwanted trouble.

Tip 5: Make an Emergency Plan (Child and Adults)

An emergency plan can mean the difference between panic and measured response during a crisis. Consider various scenarios – what if your primary exit is blocked? Where would you go?

Make sure family members (especially children) understand the emergency plan too. Create an emergency contact list including local authorities, utility companies, medical providers, and trusted neighbors and store it somewhere easily accessible. Make sure that young children know who to contact in an emergency.

It’s also not a bad idea to keep a storage of essential supplies like water, non-perishable food, medications, first-aid supplies, and battery-powered flashlights. Review and update these kits regularly, replacing any expired items.

Tip 6: Protect Your Digital Security

Today, digital security has become as important as physical security. Start by securing your home’s wi-fi network with a strong password and encryption if available. Regularly update passwords for all smart home devices, and avoid using the same password across multiple devices or accounts.

Consider using a Virtual Private Network (VPN) to encrypt your internet traffic and protect your personal information from cybercriminals.

Tip 7: Don’t Neglect Fire and Life Safety Systems

Beyond just a burglar alarm system or cameras, equip your home with smoke detectors and carbon monoxide detectors on every level, including inside and outside sleeping areas. These crucial devices will alert you at the first sign of smoke or a dangerous carbon monoxide leak. You can even keep fire extinguishers readily accessible on each floor in case of emergency.

You can also consider installing water leak detectors in susceptible areas like bathrooms and laundry rooms.

Tip 8: Networking with your Neighbors

Building a strong community network enhances everyone’s security. Establish relationships with neighbors and participate in or create a neighborhood watch program. Share emergency contact information with trusted neighbors who can check on your home during vacations or alert you to any suspicious activity.

Platforms like Nextdoor and Ring Neighbors are great for this. This network can be great for quick, far-reaching communication, and bringing awareness to issues that might affect homes in the neighborhood.

Tip 9: Keep Your House Well-Lit at Night

Proper lighting at night is one of the most effective yet often overlooked aspects of home security. Well-lit exteriors significantly reduce the risk of break-ins by eliminating potential hiding spots and making suspicious activity more visible to both residents and neighbors. Motion-activated lights are particularly effective, as they can startle intruders and draw immediate attention to movement around your property.

Beyond security, good outdoor lighting serves multiple practical purposes that enhance your home’s safety and livability. It prevents accidents by illuminating areas like steps and uneven walkways, which otherwise could cause trips and falls.

Tip 10: Provide Medical Pendants If Necessary

For homes with elderly family members or individuals with disabilities, medical alert systems provide crucial protection and peace of mind. Modern medical alert pendants offer features like fall detection, GPS tracking, and immediate connection to emergency services. These devices can be lifesaving in situations where someone is unable to reach a phone or call for help.

Need immediate access to emergency help? Alarm New England’s security system offers an in-app panic button feature accessible right from your smartphone. This convenient solution ensures help is always just a tap away, whether you’re at home or on the go. Contact us to learn how we can integrate this feature into your home security system.

Remember, home security isn’t a one-time effort – it requires regular care and attention. By following these tips and staying vigilant, you can create a safer environment for everyone who lives under your roof. The investment in home security today can prevent costly and dangerous situations tomorrow.

Want Tips from an Expert?

Call Alarm New England today for a free home security quote. You can reach our team at (857) 445-4010.

This post was last updated on 1/7/2025

There are many options when it comes to buying a home alarm system, including doorbell cameras, motion detectors, security cameras, and electronic locks. Regardless of variety, a home alarm system can be crucial in stopping a break-in, documenting important events and making homeowners and businesses always feel safe.

However, understanding everything about home alarm system cost, including labor, equipment, and system functionality can be difficult. Here’s how to help yourself out when it comes to alarm systems.

Local vs National

Smaller, local security companies specialize in home security in your community or town. Typically, local, privately-held security companies are known for better service and pricing. National companies may have better name recognition, but that doesn’t mean they are the best choice for you or your family. National security companies sometimes cannot work on brands of home security systems that you already have, while local home security companies can work with you to reuse any current home security system you are using.

Another benefit of using a local security company is that they are based near you. They can get to you quickly and usually have several home security technicians working in your area. National companies tend to have one technician for an entire region. Finally, most local alarm companies will work with you to create a customized system for your home. They are not just selling you cookie cutter packages. They want to custom design the best home security system for your home and family.

Know What You Need

When it comes to equipment, you should ask yourself what you’re wanting to protect and how much protection you want. Do you want to make sure no one is lurking around outside? Do you want to see who’s at your front door at all times? Is controlling your system from your smartphone a must have? Selecting these items all contribute to your security system cost. There are various pieces of equipment that can come with a comprehensive alarm system such as:

• Motion Detectors: There are multiple kinds, but all motion detectors are used to alert you when someone inside your home when they shouldn’t be. Motions can be extremely effective at covering a large space in place of window contacts. Higher quality motion detectors can usually understand the difference between a pet or a human; however, it’s important to read the product specifications to make sure you won’t be getting false alarms.
• Video Doorbells: It can be scary to open the door when you don’t know who is on the other side. Video doorbells take that fear away by allowing one to see who’s on the other side of the door. Newer video doorbells may offer two-way talking so you can talk to who is at the door and they can answer you. In some cases video doorbells can trigger a doorbell when someone approaches and send alerts if children leave areas they aren’t supposed to. It can also protect packages that are dropped off at your door and a homeowner can see everything happening from your iphone app.
• Electronic Locks: Electronic locks can be a great way to keep your home safe. Electronic locks come in many shapes and sizes and are better than regular deadbolt locks because they require special codes or biometrics to unlock them.
• Security Cameras: It may be obvious, but security cameras have so many advantages. They deter criminals, allow you to have a constant eye on your property and save video that you can use if someone breaks in. There is a wide range of pricing, functionality, and overall quality for cameras. Wireless cameras can be cost effective but comes at the price of changing batteries every few weeks. In contrast, hard-wired traditional cameras can be expensive depending on the functionality. Often, the best cameras are exclusive to dealer channels without ever being on the market direct to consumers.
• Smoke Detectors: Fires happen every day. The best way to keep your family and property safe is by having smoke detectors integrated with your alarm system. When smoke detectors are included with your security system, they are controlled by a keypad or control panel. If the system detects signs of fire it may alert you with a horn, siren or lights as well as notifying the alarm company which will react accordingly. The goal of smoke detectors are to ensure your safety by making sure everyone is aware of the threat, has time to evacuate and notify emergency personnel.
• Door and Window Contacts: Door and window contacts are a two-piece system with one part sensor and the other part magnet. When a door or window is opened, if the alarm is on, and the sensor and magnet will separate, the sensor will get a signal to the alarm panel and an alarm – a chime or voice announcement will sound announcing the door has been opened.

It’s important to remember that burglars aren’t the only thing you need to protect your home from. Natural disasters and everyday events can wreak havoc on your life as well. Whether that be a fire, flooding or an earthquake, your alarm system can save you thousands of dollars if all the parts are working together.

• Smart Thermostats: Families can easily turn their regular thermostats up and down all day long to make their home a comfortable temperature. Smart thermostats get rid of that hassle and handle your home temperature settings for you. Once you set temperatures for every time of the day you want, the smart thermostat takes it from there. Did we mention it could save you some money?
• Flood Monitors: These monitors are usually offered as add-ons to most alarm systems. Flood monitors are used to detect leaks and water before a catastrophe happens. It could potentially save thousands of dollars because your home won’t get ruined due to flooding.

Think Long Term

Wireless vs. wired alarm systems is something to think about when looking at home alarm system costs. Wired alarm systems are connected through telephone and wires running through the walls connecting the devices on the system to the control panel. Wireless systems are connected through sensors, alarms, and other equipment. These pieces are are monitored through a control panel in the house.

With wireless systems, almost everything is easier. Running wires in a finished home is very expensive and can damage your walls making wireless systems also more cost effective.

Another item to think about is whether you get an unmonitored or monitored security system. There are two types of unmonitored systems: self-monitored and truly unmonitored systems. Self-monitored systems are all hooked up to the house and send you notifications through a control panel and your connected smartphone.

Unmonitored systems are truly unmonitored; they record video and then set off an alarm when an intruder is detected. There are no notifications. Unmonitored systems may be more affordable, but they are also less safe and less convenient.

Monitored systems have the same equipment and can still notify you but they have professional home security technicians to keep an eye on things as well. a central monitoring center watching your home 24/7. Without monitoring, what happens when you are driving or in a meeting or asleep? Monitored may be more expensive but it’s less hassle, more secure, and has a higher rate of handling emergency situations.

Read the Fine Print

When it comes to contracts in the security business, it is very important to read the fine print . Which is usually where contracts come in and people get confused about security system cost. When making a choice on a security company and working on a contract, pay attention to every detail including equipment costs, labor, monthly monitoring fees and contract terms.

A recommended approach – calculate total contact cost: monthly fee times number of months on the contract plus up front labor and equipment costs and compare companies that way.

An example: Brinks Security 29.00 monthly fee x 36 months of the contract plus the $199 labor and equipment costs equals total contract cost of $1,939.00.

Also, when looking at home alarm system costs, check to make sure the company cannot raise your rates while you are under a contract term. It may seem more affordable up front, but there could be higher monthly fees or long-term contracts.

One thing that’s important to know is that nothing is ever free. Anything that is offered as “free” is really only free when you enter into the correct contract and the fee is covered by that payment.

Each customer is different – some want monthly payments and others want to get it all out of the way, like ripping off a band aid. A few alarm companies will give you the option for paying for everything up front and give you the flexibility of a month to month contract. Most will require a termed contract of 3 years or more but these companies will often help reduce your upfront cost.

A month-to-month option offers flexibility to those who need to cancel and restart their alarm system. Customers pay the full cost of the equipment and installation and then pay for monitoring every month. There’s also the chance that a three-year contract could say the monthly cost starts at one price but then increases. So, we’ll say it again, read the fine print.

Consider Your Budget

If you are like most people, the cost of home security will also be a big consideration. While every company offers different prices, an average alarm system can cost can range anywhere from $300 to $3000. This cost depends on equipment, monitoring fees, and system features.

Alarm New England: Here to Help

For over 47 years we’ve been helping families and businesses feel safe and taken care of here in New England. With our extensive knowledge of security, we’re here to help you find and create the perfect alarm system for your home.

We offer a variety of technologies such as doorbell cameras, security cameras, motion detectors, and smart thermostats. Our dedicated team has experience with all areas of New England and can make the new move an easier process by providing you the tools for building an alarm system that fits your needs.

Dedicated to providing the latest technology in security systems, we can guarantee you’ll love the safe feeling of having our recommended products installed in your home within the budget you want. If you’d like to speak with one of our team members about managing the cost of home security, reach out and call us, so we can create a security package specifically for you—your way, your choice.

Your home is your sanctuary, a place of comfort and safety for you and your loved ones. Ensuring the security of your home is paramount, and there are several key tips and best practices you can follow to enhance your home security and enjoy peace of mind.

Best Security Tips for the Modern Home

Home security is simple in concept. You want to feel safe and comfortable in your house. So, you want to do as much as possible to ensure that safety. No questions asked. Below are some effective home security tips to help you effectively safeguard your living space.

1. Install a Home Security System

One of the most effective ways to protect your home is by installing a home security system. These systems typically include door and window sensors, motion detectors, surveillance cameras, and an alarm system. Many modern systems can be monitored remotely, allowing you to receive alerts and check on your home while you’re away.

2. Reinforce Entry Points

Burglars often target vulnerable entry points like doors and windows. Reinforce these areas by installing solid doors with deadbolt locks and shatterproof glass windows. Additionally, consider installing security film on windows to make them more resistant to break-ins.

3. Adequate Outdoor Lighting

Well-lit exteriors can deter potential intruders. Install motion-activated lighting around entryways, pathways, and dark corners of your property. Timed lighting systems can also create the illusion of an occupied home when you’re away.

4. Secure Your Garage

Garages are common targets for burglars, as they often contain valuable items and provide access to the interior of the home. Keep your garage secure by using a high-quality lock on the door, and consider installing a security system specifically for the garage.

5. Landscaping Matters

Maintain clear sightlines around your home. Trim bushes and trees near windows to eliminate potential hiding spots for intruders. Ensure that your home is visible from the street, reducing the chances of unauthorized access.

6. Lock Doors and Windows

It may sound obvious, but many break-ins occur because doors and windows were left unlocked. Develop a habit of locking all doors and windows when you leave home, even if it’s just for a short time.

7. Reinforce Sliding Doors

Sliding glass doors can be vulnerable. Install a bar or rod in the track to prevent the door from being forced open. You can also add security film to reinforce the glass.

8. Be Mindful of Spare Keys

Avoid hiding spare keys in obvious places like under the doormat or in a fake rock. Instead, leave spare keys with a trusted neighbor or invest in a secure electronic lock system that allows remote access.

9. Home Security Signage

Displaying signs and stickers from your home security provider can act as a deterrent. Even if you don’t have a security system, these decoys can make potential intruders think twice.

10. Neighborhood Watch

Participate in or create a neighborhood watch program. Neighbors looking out for each other can be an effective way to deter crime and respond quickly to suspicious activity.

11. Secure Valuables

Consider investing in a home safe to protect important documents and valuable items. In the event of a break-in, a secure safe can keep your most precious belongings out of reach.

12. Know Your Neighbors

Building good relationships with your neighbors can be a valuable asset in maintaining home security. They can keep an eye on your property when you’re away and alert you to any unusual activity.

13. Regular Maintenance

Periodically inspect and maintain your home security system to ensure it’s functioning correctly. Change the batteries in your alarms and cameras as needed.

14. Create the Illusion of Occupancy

When you’re away, make it appear as if someone is home. Use timers to turn lights and radios on and off, and consider asking a neighbor to collect mail and packages.

15. Security Cameras and Alarm Systems

Invest in security cameras and alarm systems that provide real-time monitoring and notifications. Many modern systems allow you to control and monitor your home security from your smartphone, no matter where you are.

Follow These Security Recommendations And Keep Your Home Safe 

Securing your home is a vital responsibility, and these home security tips can significantly enhance your safety. By implementing these measures and staying vigilant, you can help protect your home and loved ones, creating a secure haven for you and your family. Remember that the key to effective home security is a combination of preventive measures, technology, and community awareness.

Everybody wants to feel safe in their own home, and more people are considering getting security systems than ever before. When you start looking at the best home security systems in Boston, you’ll be surprised by how many services are available.

You can—and should—take the time to look up reviews of several home security systems to get an idea of which ones are reputable and which ones to avoid.

If you’re still feeling overwhelmed by the number of choices, we’ve taken some of the most popular home security systems in Boston MA and examined them in several categories. Our review will give you an informed perspective so you can decide which one will best meet your needs.

How We Choose the Best Home Security Systems

Every household has different requirements and expectations for its security system. Some people want wireless home security systems, while others prefer more straightforward systems.

The three main categories that people use to make their decisions are usually price, customer service, and the features and equipment that come in the system.

Each of the security systems we’ve reviewed surpasses some of these criteria and may be lacking in others. There is no perfect service, unfortunately. So, your best bet is to find a home security system that meets your needs and budget.

Price

Many people only consider the upfront costs of installing a home security system, but they forget to think about the monthly expenses. We take both upfront and monthly fees into account in our reviews.

Customer service

Ideally, you want to be able to reach your home security system provider at any time possible. We evaluate response times, as well as times when you’re able to contact the provider.

When choosing the best home security system, you also want to factor in other aspects of customer service, such as cancellation policies and equipment warranties.

Features and equipment

Some people want high-tech smart home security systems, while others prefer traditional alarms. Some people purchase home security systems with cameras, while others consider cameras invasive.

We take a look at all of these features and evaluate systems on their reliability, ease of use, and how well they fit into your current lifestyle.

Let’s explore some of the best home security systems in Boston in 2025.

Alarm New England

We are a local security and monitoring company that services Massachusetts, Connecticut, and Rhode Island.

What sets us apart is our focus on training its staff members to excel at their jobs. Staff training, along with an expansion of support staff, means that you can rest assured knowing your home is in good hands.

Price

Unlike many other home security companies, you don’t have to sign a three-year contract. Instead, you have the option to pay monthly and cancel at any time.

Plans start at $27 per month, including essential equipment such as a touchscreen panel, burglar detection, and wireless sensors. The top tier of services offers video monitoring for $52, which is perfect if you want a home security system with cameras.

Customer service

Because we’re a local company, we place a significant emphasis on customer service and customer satisfaction. And it shows: most customers leave satisfied reviews online.

Our customer service team is only available Monday to Friday, but our website has an extensive FAQ section that should address most of your concerns after hours and on weekends.

Features and equipment

We offer a whole host of equipment and features, ranging from straightforward control panels and sensors to complete smart home integration.

You can decide whether you want a burglar alarm system or if you want something more comprehensive. We will draw up a plan over the phone to meet all your needs.

If you already have a security system installed but want to switch to a new security company, you can switch to Alarm New England for minimal upfront cost.

A certified technician will even come and test your system and make sure that it’s fully functional and protecting your home. That’s an added value and level of flexibility you won’t find with many other providers.

ADT

If you’ve ever thought about home security, you’ve most likely heard of ADT. It’s a leader in home security and is a popular choice for home security systems in Boston due to its strong brand.

Price

ADT offers five main security packages via its Protect Your Home program. Each has various options, giving you plenty of flexibility in what you get and what you pay. The base security plan costs just $28 per month, including basic security equipment to secure your home.

ADT also requires users to sign a two-year or three-year contract, although it offers a six-month guarantee if you’re unsatisfied with either the service or your installation. Certain conditions do apply, so make sure you read the fine print before signing your contract.

Customer service

ADT’s customer service times vary by region. ADT has a reputation for having highly variable customer service. Some people report excellent customer service; however, other customers have had negative experiences with pushy dealers and rude customer support staff.

Local Boston reviews suggest that ADT dealers in Boston fall on the negative end of the spectrum. So, if customer service is essential to you, you may want to take a look at some of the other competitors in the area.

Features and equipment

When you sign up with ADT, you’ll get equipment based on the package you signed up for. At a bare minimum, you’ll get one motion sensor, a control panel for the base system, wireless sensors around the home, and a wireless remote.

If you want something more, you’ll have to pay for one of the more advanced packages. An advanced package can include cameras, keypad door locks, motion detectors, window sensors, and even home automation.

SimpliSafe

SimpliSafe’s entire philosophy is right in its name. It provides a security offering that is completely customizable and easy to use. You can order the equipment directly online, install it yourself, and set the level of monitoring you want.

Price

SimpliSafe sells its equipment as a stand-alone package without the need for a monthly contract. The simple base station and keypad are $185, or you can look at the various equipment bundles that start at $230 and end at just under $500.

There are also two monthly monitoring options available. The simplest is just $15 per month, which is a 24/7 alarm monitoring system. The second option features SMS notifications, special alerts, and remote control, in addition to the monitoring system, for $25 per month.

Customer service

SimpliSafe offers 24/7 emergency service, but its regular call hours are limited to business hours. Some people find the service hours too short, but agents are responsive. As SimpliSafe doesn’t have any technicians in-house, they hire third-party companies to go out to customers to perform on-site maintenance and troubleshooting.

Features and equipment

The best thing about SimpliSafe is that you can include as many, or as few, features as you need. You can either build your system or use one of its equipment bundles to set up your security system.

The system can be controlled either via a wired control panel or a keychain remote control. There are also indoor video cameras that offer a broad lens view—perfect for eliminating blind spots.

Vivint

Vivint is at the forefront of smart home security systems, offering fully automated packages that integrate into its other smart home offerings. You can easily use your Vivint system to control your thermostat and garage door in addition to monitoring your home.

Price

Vivint is at the higher end of the price spectrum, particularly when it comes to the initial equipment costs, which can range between $700 to $1800. However, it does allow you to add those costs to your monthly bill instead.

Vivint offers five-year contracts that range from $30 to $50 per month, plus additional equipment costs. If you cancel the contract early, you have to buy out the duration of the contract.

Customer service

Vivint has a bad reputation for having a very aggressive sales team that misrepresents its offerings to customers. Thanks to a massive outcry and several court cases, Vivint has taken the negative feedback to heart and improved its customer service.

Not only is its pricing structure more transparent, but its sales team is also much less pushy. You’ll find regular customer support a pleasure.

Features and equipment

Vivint offers a wireless security system with plenty of bells and whistles. The equipment is all very sleek and contemporary-looking, which blends in well in a modern home but may look out of place if your home is more traditional.

When it comes to features, Vivint has several options. It has a customizable remote that is designed to fit on your key ring, which contains arm, disarm, and emergency functions. You can also program it to do other things, such as lock or unlock a door or flip a switch.

If you’re looking for a home security system with cameras, Vivint has you covered with indoor, outdoor, and even doorbell cameras, which can be viewed on the smartphone app.

Unfortunately, due to the complexity of the system, Vivint does require that a professional do the installation, with no DIY option available.

Despite being high-tech, the home security system is intuitive and easy to use thanks to a dedicated touchscreen control panel with large icons and text. The system also accepts voice recognition, so you can set up voice commands to automate mundane tasks like locking your doors and arming the alarm.

Xfinity Home

Xfinity is Comcast’s foray into the world of home security, and its focus is on smart home automation and professional monitoring. Xfinity offers plenty of features and upgrades so that you can customize your perfect home security system.

The system comes with a companion app to control everything without the need for complex control panels.

Price

Xfinity offers a single plan for $29 that locks you into a two-year contract. An early termination fee applies if you terminate before the end of the contract. It does offer a 30-day money back guarantee if you change your mind.

The plan comes with monitoring and a base equipment package that contains three sensors, a touchscreen controller, and a wireless keypad. If you want additional equipment such as cameras, smoke detectors, or other sensors, you have to pay for them separately.

Customer service

Comcast is notorious for poor-quality customer service and was even rated the worst company in the United States in 2014 and 2017 by Consumer Reports. This has to do with poor service quality and rude support staff, as well as people finding it very difficult to cancel their contracts.

However, if you’re willing to brave Comcast’s customer services, there are many ways to contact Xfinity, including phone, email, and live chat. If you prefer to avoid customer service, you can take a look at the substantial amount of documentation on its customer support portal.

Features and equipment

Xfinity comes with all of the standard equipment you’d expect from a home security system. The equipment includes motion sensors, a controller, and keypad, as well as optional extras, including smoke detectors, cameras, and a variety of door and window sensors.

What makes Xfinity appealing is the integration it has with other smart home applications. So far, integration partners include Nest, Philips, August Smart Lock, and the Chamberlain myQ garage door opener.

Choosing a Home Security System in Boston

These reviews should give you a good reference point for the types of home security systems and alarm monitoring companies you’ll find in the Boston area.

Do your research, read your contracts, and enjoy the added protection your new home security system gives you.