Question 1

Who are the top 5 security companies?

Accepted Answer

We believe the top 5 security companies in MA are Alarm New England, Wayne Alarm Systems, American Alarm, Cape Cod Alarm, and ADT. All of which are the Massachusetts alarm companies listed here in this guide.

Question 2

Who is the top competitor to ADT?

Accepted Answer

While ADT is a well-known nationwide brand that also serves Massachusetts, we believe local alarm companies are the best alternative. The service and regional know-how from a local MA alarm company is a competitive edge over ADT, who services homes and businesses across the country. While you may be just another number to ADT, choosing a Massachusetts alarm company might prove better when it comes to system maintenance and customer service.

Question 3

Is it better to buy your own security system?

Accepted Answer

When making an investment such as purchasing home security equipment, it’s best to own the equipment. When you own the equipment, you are free to use the equipment as you see fit. You are not locked into a canned solution from a security provider that might not suit the needs of your home. Companies like Alarm New England frequently advertise how with their plans you can use your existing security system. More often than not, owned equipment can be reused if you happen to switch alarm monitoring service providers.

Question 4

Why not to use SimpliSafe?

Accepted Answer

Similar to ADT, SimpliSafe is another home security brand that is established nationwide. In our experience speaking to SimpliSafe customers, we have noticed how they frequently bring up issues with poor customer service. Many have complained about long wait times when something goes wrong with their equipment. For more on why not to use SimpliSafe, check out the research we did on Alarm New England vs. SimpliSafe.

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