Category: lkcmslk

Choosing a security system isn’t just about cameras and alarms. It’s about trust, long-term value, and whether the security solution truly fits your business. With so many options out there, Verkada stands out as a sleek, cloud-based platform that promises simplicity, scalability, and smart features. But before you commit, it’s worth asking the right questions to make sure it’s the right match for your needs.

Over the years, Verkada has gained attention for its all-in-one approach to physical security. The company’s solution combines video surveillance, access control, environmental sensors, and alarms into a single dashboard. It’s used by thousands of organizations across industries, from retail and healthcare to manufacturing and education. Nonetheless, every business is different, and what works for one may not work for another.

In this guide, we’ll walk through ten (10) key questions that every buyer should ask before choosing Verkada. From cybersecurity and compliance to pricing, scalability, and support, these questions will help you assess whether Verkada aligns with your goals. Thus, giving you the confidence to make a smart, informed decision.

1. What Makes Verkada Different from Traditional Security Systems?

Verkada breaks away from the old-school security model by offering a cloud-based, all-in-one platform. Traditional systems rely on DVRs or NVRs, local servers, and manual updates. However, this often means bulky hardware, limited remote access, and more IT headaches. Verkada replaces all that with smart cameras, access control, sensors, and alarms that connect directly to the cloud. You can manage everything from a single dashboard, whether you’re on-site or halfway across the country.

What’s more, unlike traditional setups that require separate systems for video, doors, and alarms, Verkada combines them into one seamless experience. Need to check who entered a door and view the footage? It’s all synced. Want to share a clip with law enforcement? Just send a secure link. With automatic updates, built-in storage, and remote access from any device, Verkada offers modern security without the complexity. Hence, it is a strong choice for businesses that want simplicity, scalability, and smart control.

2. Does Verkada Offer All the Features My Business Needs (Cameras, Access, Alarms, Sensors)?

Yes, Verkada offers a full suite of physical security tools designed to cover most business needs in one platform. Their products include high-definition cameras with built-in storage and smart analytics, access control systems for managing doors and credentials, intrusion alarms with optional 24/7 monitoring, and environmental sensors that detect motion, air quality, temperature, and even vape emissions.

However, what makes Verkada stand out is how these tools work together. You can view camera footage tied to door events, get real-time alerts from sensors, and manage everything from a single dashboard. There is no need for separate systems or vendors. Whether you’re securing a retail space, office, school, or warehouse, Verkada’s integrated approach helps simplify operations while boosting visibility and control.

3. How Secure Is Verkada’s Cloud-Based Platform Against Cyber Threats?

Verkada’s platform is built with cybersecurity in mind. It uses end-to-end encryption, automatic firmware updates, and role-based access controls to protect data both in transit and at rest. Video footage is encrypted using AES-256. Also, all communications between devices and the cloud are secured with TLS protocols. Their system avoids risky practices like port forwarding, which is a common vulnerability in traditional setups.

Additionally, Verkada offers Enterprise Controlled Encryption (ECE). This gives businesses the option to manage their own encryption keys for added control. The platform is hosted on AWS infrastructure, known for its high security standards, and supports local data residency for compliance with regional regulations. While Verkada has faced scrutiny in the past, including a notable FTC settlement, they’ve since strengthened their security posture with certifications like SOC 2 Type 2, ISO 27001, and Zero Trust architecture. Thus, Verkada’s cloud platform is designed to be secure, but businesses should still evaluate its features against their own compliance and risk management needs.

4. What Does Verkada Cost, and Are There Recurring Subscription Fees?

Verkada is a premium security solution, and its pricing shows that. Cameras typically range from $500 to over $3,000, depending on the model and features. On top of hardware costs, each device requires a cloud license, which can cost between $199 and $1,799 per year per camera, based on storage duration and analytics level.

Yes, there are recurring fees. These annual licenses cover cloud storage, software updates, remote access, and support. While the upfront investment is higher than that of many traditional systems, Verkada’s pricing bundles advanced features and centralized management into one streamlined platform. For exact costs, businesses usually need a custom quote based on their site size and security needs.

5. Is Verkada Scalable If My Business Expands to Multiple Locations?

Yes, Verkada is built for multi-site scalability. Its cloud-based platform lets you manage cameras, doors, sensors, and alarms across all your locations from a single dashboard. You can add new devices quickly with plug-and-play setup, monitor system health in real time, and apply consistent security policies across sites.

Also, Verkada supports enterprise tools like SSO, SCIM, and bandwidth management. This makes it easy to onboard users and control access as your team grows. Whether you’re expanding to a second office or scaling across dozens of facilities, Verkada’s centralized system helps you stay secure without adding IT complexity.

6. Does Verkada Integrate with My Existing Security or IT Infrastructure?

Yes, Verkada is designed to work with many existing IT systems and security tools. It offers pre-built integrations with platforms like Okta, Azure AD, Google Workspace, Slack, and Microsoft Teams. This makes it easy to sync user access, send alerts, and manage identities across your organization. Verkada also supports SCIM and SSO, so you can automate user provisioning and enforce consistent access policies.

For custom setups, Verkada provides developer-friendly APIs and a tool called Helix, which lets you pair camera footage with third-party data or build custom workflows. You can even connect non-Verkada cameras as context devices to enhance your existing security infrastructure. Whether you’re running a modern IT stack or transitioning from legacy systems, Verkada is built to integrate smoothly and scale with your infrastructure.

7. Is Verkada Compliant with Industry Regulations Like HIPAA, GDPR, or NDAA?

Yes, Verkada has taken steps to meet key industry regulations that matter to businesses across healthcare, government, and global markets. For HIPAA, Verkada provides tools and safeguards that support compliance for covered entities like hospitals and clinics, including secure video storage, role-based access, and audit logs. For GDPR, Verkada has built its platform to protect personal data, using encrypted connections and secure AWS-hosted infrastructure. Also, they ensure adherence to international privacy frameworks like the EU-US Privacy Shield.

As for NDAA, Verkada confirms that its products meet compliance standards for sale in the U.S., Canada, the EU, the UK, and other regions. This means their hardware avoids restricted components and is suitable for use in government and federally funded projects. If your business operates in a regulated space, Verkada’s certifications and privacy-first design make it a strong contender. Nonetheless, it’s always smart to verify specific requirements with your legal or compliance team.

8. What Are the Potential Downsides or Limitations of Choosing Verkada?

While Verkada offers a sleek, all-in-one security platform, it’s not without drawbacks. The upfront costs and recurring license fees can be significantly higher than traditional systems, especially for businesses with many devices. Some users also report limited flexibility. Verkada’s ecosystem is closed. This means that you’re mostly locked into their hardware and software, with fewer options to mix and match third-party tools.

Another concern is data privacy and past security incidents. Verkada faced scrutiny over a 2021 breach and recently settled with the FTC for $2.95 million over alleged misrepresentations and security lapses. While the company has since improved its cybersecurity posture, some buyers may still feel cautious. Additionally, customer support reviews are mixed, with some users praising fast response times and others citing delays or limited troubleshooting help.

In essence, Verkada delivers powerful features, but businesses should weigh the cost, ecosystem lock-in, and data handling history before committing.

9. What Industries Use Verkada Successfully, and Does It Fit My Business Type?

Verkada is used across a wide range of industries that need reliable, scalable, and easy-to-manage security. Some of the most successful industry applications include:

• Retail: To reduce theft, monitor foot traffic, and improve customer safety.
• Healthcare: For HIPAA-compliant surveillance, access control, and patient protection.
• Education: To secure campuses, manage lockdowns, and monitor entry points.
• Government: For NDAA-compliant systems and centralized control across facilities.
• Corporate Offices: To manage employee access, visitor logs, and internal security.

Manufacturing & Logistics: For asset protection, perimeter monitoring, and operational oversight.

If your business operates in any of these sectors or manages multiple locations, sensitive data, or high-traffic environments, Verkada is likely a strong fit. Its cloud-based platform and integrated tools make it especially valuable for organizations that want modern security without the complexity of traditional systems.

10. What Level of Support and Service Can I Expect with Verkada?

Verkada offers 24/7 customer support through phone, chat, and email, with impressive response times. Based on information available on their website, Verkada’s support team averages 34 seconds for chat, 17 seconds by phone, and 22 minutes via email. Their support team is known for being fast and knowledgeable, especially for onboarding and setup.

However, user reviews are mixed. Many praise the platform’s ease of use and helpful service. Conversely, others mention limited flexibility and occasional delays when resolving complex issues. Support is centralized, so businesses without in-house IT may find it less hands-on compared to local providers.

Therefore, Verkada delivers fast, professional support, with about 95% average customer satisfaction. However, it’s best suited for businesses that are comfortable with remote assistance and a cloud-first approach.

Final Thoughts: Is Verkada Right for You?

Verkada offers a powerful, modern approach to business security. However, it’s not a one-size-fits-all security solution. By asking the right questions upfront, you can avoid surprises and choose a system that truly fits your needs. Whether you’re focused on scalability, compliance, or ease of use, the answers above will help you make a confident, informed decision.Still considering your options for a security system? Contact us today at Alarm New England for a tailored assessment. We’re here to help you find the right solution, not just sell one.

Retail theft and other forms of crime at the workplace are on the rise, and they are costing businesses a lot. In 2024 alone, stores lost an estimated $45 billion to shoplifting and other forms of retail crime. Experts predict that the number could climb to $53 billion by 2027. This puts even more pressure on business owners and managers to protect their inventory, employees, and customers. Whether you run a small storefront or manage multiple locations, having the right security system in place is no longer optional. It’s now very essential.

Thankfully, businesses today aren’t left to fend for themselves. Renowned security providers like Verkada and Alarm.com offer smart, modern solutions that help companies stay protected and in control. From high-quality video surveillance and access control systems to intrusion detection and mobile alerts, these platforms give you the tools to monitor your property, respond to threats, and keep operations running smoothly. While both systems aim to improve business security, they take very different approaches, and those differences matter when choosing the right fit.

In this article, we’ll break down the key differences between Verkada and Alarm.com to help you decide which system fits your business best. We’ll compare their video surveillance tools, access control options, alarm monitoring, smart integrations, pricing, scalability, cybersecurity, and customer support. Whether you’re upgrading your current setup or starting fresh, this guide will give you the clarity you need to make a smart, informed choice.

Verkada: A Cloud-First Security Platform

Verkada offers a modern, cloud-based security system designed for businesses that want simplicity, scalability, and smart features all in one place. Their platform combines video surveillance, access control, environmental sensors, alarms, and visitor management into a single dashboard called Command. 

With plug-and-play hardware and automatic software updates, Verkada eliminates the need for on-site servers or complex IT setups. Businesses can monitor live feeds, manage door access, and receive real-time alerts from anywhere using a phone or browser. It’s built for growing companies that want enterprise-grade security without the usual headaches.

Alarm.com: Smart Security with Extensive Integration

Alarm.com provides a flexible and highly integrated security solution that is tailored for small to mid-sized businesses. Their system includes video surveillance, intrusion detection, access control, and environmental monitoring. All these features are managed through a user-friendly mobile app or web portal. 

What sets Alarm.com apart is its strong compatibility with third-party devices, smart thermostats, lighting systems, and automation tools. Businesses can customize alerts, remotely manage multiple locations, and even control building systems from one app. With professional installation and 24/7 monitoring, Alarm.com offers peace of mind and powerful control without requiring deep technical expertise.

What Are the Key Differences Between Verkada and Alarm.com??

As mentioned earlier, Verkada and Alarm.com both offer strong security systems, but they’re built for different types of businesses and priorities. If you’re trying to decide between the two, it helps to look at how they compare across key features. From hardware setup to smart integrations, each platform brings something unique to the table. Here’s a breakdown of their biggest differences:

1. System Setup 

Verkada uses plug-and-play hardware with built-in storage and cloud access. Hence, there is no need for DVRs or complex wiring. In contrast, Alarm.com often requires professional installation and may rely on third-party hardware depending on the setup.

2. Video Surveillance 

Furthermore, Verkada offers high-resolution cameras with smart analytics and centralized cloud storage. Alarm.com also provides video monitoring, but its camera quality and AI features aren’t as advanced or tightly integrated.

3. Access Control 

What’s more, Verkada includes access control as part of its unified platform. This allows users to manage doors and credentials from the same dashboard. Conversely, Alarm.com offers access control through integrations, which may require separate systems or vendors.

4. Mobile App Experience 

Verkada’s Command app is built for enterprise use. As such, it offers full control over cameras, doors, and alarms. Conversely, Alarm.com’s app is more consumer-friendly. It comes with easy controls for small businesses and smart home-style automation.

5. Smart Integrations 

Alarm.com shines when it comes to smart device compatibility. The security solution easily integrates with lights, thermostats, locks, and more. On the other hand, Verkada focuses on core security tools and doesn’t offer as many third-party integrations.

6. Alarm Monitoring 

In addition, Alarm.com includes 24/7 professional monitoring and intrusion alerts as a standard part of its service. Verkada offers alarm features, but monitoring is optional and may require additional setup or licensing.

7. Cybersecurity & Privacy 

Verkada emphasizes end-to-end encryption, role-based access, and automatic updates to protect user data. Alarm.com also takes security seriously, but its reliance on third-party hardware can introduce more variables.

8. Scalability 

Also, Verkada is built for multi-site businesses and large organizations, with centralized control across locations. Alarm.com is better suited for small to mid-sized businesses that want simple, reliable protection.

9. Customer Support 

Alarm.com is known for responsive support and a wide network of service providers. Verkada offers direct support and onboarding, but some users report slower response times for urgent issues.

10. Pricing Transparency 

Verkada typically requires a custom quote and doesn’t publish pricing online. Alarm.com works through resellers, but you’ll often find clearer pricing packages and monthly plans.

Which System Offers Better Video Surveillance Features?

When it comes to video surveillance, Verkada leads with a sleek, cloud-first approach. Verkada offers high-definition cameras with built-in storage and smart analytics, all managed through a cloud-based dashboard. Their system is designed for easy setup and remote access, with features like motion detection, face recognition, and license plate capture.

On the other hand, Alarm.com offers strong video surveillance with a focus on smart home and small business integration. The system provides reliable HD cameras with night vision, two-way audio, and smart alerts. It’s especially strong in combining video with automation, like turning on lights or unlocking doors when motion is detected.

Overall, Verkada is ideal for businesses that need advanced surveillance and centralized control, while Alarm.com is better for those who want smart features and easy integration with other devices. Your choice depends on whether you prioritize enterprise-grade analytics or flexible, user-friendly automation.

How Do Verkada and Alarm.com Handle Access Control and Door Security?

Verkada offers a cloud-based access control system that’s tightly integrated with its video surveillance platform. Businesses can manage doors, credentials, and schedules from a single dashboard. Also, Verkada supports mobile credentials, key cards, and even multi-factor authentication. You can remotely lock or unlock doors, view live door status, and instantly pull up video footage tied to access events.

Conversely, Alarm.com provides a flexible access control solution that’s ideal for small to mid-sized businesses. Their system supports mobile phone access, key cards, and fobs, all managed through a cloud platform. You can add or remove users in seconds, set schedules, and control doors remotely via their app or web portal. Alarm.com also integrates access control with alarms and video.

Do Both Platforms Offer Intrusion Detection And Alarm Monitoring?

Yes, both Verkada and Alarm.com offer intrusion detection and alarm monitoring. However, their approach is different. Verkada provides a cloud-managed alarm system with AI-powered video verification, motion sensors, door contacts, and panic buttons. Their alarms are integrated into the Command platform. This allows businesses to monitor, arm/disarm, and respond to incidents remotely. Professional monitoring is available 24/7. There are also trained agents who can verify footage, talk down intruders, and dispatch emergency services.

Additionally, Alarm.com delivers robust intrusion detection with motion sensors, glass-break detectors, and door/window contacts. Their system includes 24/7 professional monitoring, smart alerts, and automation features, like disarming the alarm when a trusted user enters. Everything is managed through a mobile app or web dashboard, and the platform is known for its reliability and ease of use. As such, both systems offer strong protection, but Verkada leans toward enterprise-grade control, while Alarm.com focuses on flexible, user-friendly security.

Which System Integrates Better with Smart Devices and Third-Party Apps?

Alarm.com is the clear leader when it comes to smart device compatibility. It works seamlessly with a wide range of third-party tools, such as smart locks, thermostats, lights, and garage doors. It also works with voice assistants such as Alexa and Google Assistant. You can even view camera feeds on Apple TV or Amazon FireTV, and control your system from a smartwatch. This makes Alarm.com a great fit for businesses that want automation and convenience alongside security.

In contrast, Verkada focuses more on enterprise-grade integrations. It connects with platforms like Slack, Microsoft Teams, and identity management tools like Okta and Azure AD. You can also use their APIs to build custom workflows or pair camera footage with third-party data using Helix. In short, Alarm.com is better for smart automation and device control, while Verkada is built for deeper enterprise integrations and custom workflows. 

What Are the Differences in Pricing and Subscription Costs?

Verkada is a premium solution with higher upfront costs. Cameras can run from $500 to $3,000 or more. Each device also requires an annual cloud license, which adds to the total. Pricing isn’t listed online. Therefore, you’ll need a custom quote.

Conversely, Alarm.com is more budget-friendly, with monthly plans starting around $14 to $18. Cameras and add-ons are cheaper. Also, you can easily find the pricing through authorized dealers. Thus, Verkada suits larger budgets and enterprise needs, while Alarm.com works well for small businesses that are looking for affordable security solutions.

Which Platform Is More Scalable for Growing Businesses?

Verkada is built with scalability in mind. Its cloud-based platform lets businesses manage multiple locations, devices, and users from one dashboard. It is simple and hassle-free to add new cameras or access points. Everything will stay synced without needing extra servers or complex IT support.

Alarm.com also supports growth, especially for small to mid-sized businesses. It’s easy to add new devices and locations. However, it may rely more on third-party hardware and installers, which can slow things down as you expand.

If you’re planning to scale quickly across multiple sites, Verkada offers smoother, centralized control, while Alarm.com works well for steady growth with flexible options.

How Do Verkada and Alarm.com Compare in Cybersecurity and Data Privacy?

Verkada uses a cloud-managed platform with strong encryption, role-based access, and automatic updates to protect user data. They follow a Zero Trust approach and offer tools like secure APIs and audit logs. However, the company has faced scrutiny in recent years, including a $2.95 million FTC settlement over past security lapses and misrepresentations. Since then, Verkada has made significant efforts to improve its cybersecurity posture and rebuild trust.

Furthermore, Alarm.com has earned a reputation for privacy-first practices. They encrypt data in transit and at rest and maintain private servers. They have also received SOC 2 Type 2 certification for their infrastructure. Alarm.com also avoids monetizing user data and complies with global privacy laws like GDPR. Their systems are regularly audited, and they maintain dedicated teams for incident response and platform security.

Thus, Alarm.com offers a more transparent and privacy-focused approach, while Verkada provides enterprise-grade tools but is still working to restore confidence after past breaches. Your choice may depend on how much weight you place on data handling history versus current security capabilities.

What Industries Are Each System Best Suited For?

Verkada is best suited for:

• Multi-site retail stores.
• Corporate offices and enterprise campuses.
• Healthcare facilities and clinics.
• Manufacturing and logistics centers.
• Schools, universities, and government buildings.

Alarm.com is best suited for:

• Small to mid-sized businesses.
• Restaurants, salons, and service-based storefronts.
• Property management and real estate offices.
• Warehouses and light commercial spaces.
• Residential communities and mixed-use buildings.

Which Security System Offers Better Customer Support and Reliability?

Alarm.com has a strong reputation for customer support, thanks to its network of local service providers. Users often praise the fast response times, hands-on troubleshooting, and personalized help. Many online reviews highlight how easy it is to get assistance, whether through the app, phone, or in-person visits.

Verkada offers 24/7 support via chat, phone, and email, with impressive response times, often under 30 seconds for chat and phone inquiries. However, some users report mixed experiences, especially when dealing with complex issues or needing flexibility outside Verkada’s ecosystem.

Therefore, Alarm.com excels in hands-on, localized support, while Verkada delivers fast, centralized help with enterprise-grade tools. As such, Verkada may feel less flexible for some users.

Final Verdict: Choosing the Right Fit for Your Business

In conclusion, both Verkada and Alarm.com offer strong security solutions, but they serve different needs. Verkada is ideal for larger businesses that want advanced surveillance, centralized control, and enterprise-grade features. Alarm.com is better suited for small to mid-sized businesses looking for smart automation, flexible pricing, and easy setup.

If your priority is deep integration, scalability, and high-end analytics, go with Verkada. If you want reliable protection with smart features and a lower cost of entry, Alarm.com is a solid choice. Either way, investing in the right system now can save you time, money, and stress down the road.

We are excited to announce we’ve moved our Connecticut headquarters to a new office space in Rocky Hill.

The new office, located at 795 Brook Street, Suite 101, Rocky Hill, CT 06067, is a new and improved workspace for our company’s growing team.

Located just outside of Hartford, Alarm New England’s new Connecticut office allows us to better serve our customers across the region.

Alarm New England’s New Headquarters: 795 Brook St #101 Rocky Hill, CT

What does this move change for our valued customers?

With updated facilities and room for continued growth, this relocation allows us to continue doing our job as the best security alarm monitoring service in Connecticut.

Our core values are Be Humbly Confident, Make The World A Better Place, and Do The Right Thing.

This move represents an exciting step forward for our company, and we are excited to share the news with our customer base!

Alarm Monitoring Service in Rocky Hill, CT

If you are looking for a local Connecticut-based alarm monitoring company, Alarm New England has been serving customers for over 53 years.

Our local, family-owned alarm company started in Connecticut and has strong local roots in the state.

Home security services offered by Alarm New England:

• Home security systems
• Home security cameras
• Fire alarm systems
• Home automation

Alarm New England also offers services to many small and medium-sized businesses:

• Business security
• Business alarm systems
• Commercial fire alarm monitoring
• Business video surveillance
• Access control systems

We look forward to continuing to provide trusted home and business security solutions from our new Rocky Hill office.

With any questions or concerns, please feel free to reach out to us at (800) 322-3500.

Security cameras are no longer optional. In today’s world, having a reliable video surveillance system isn’t just about catching a thief – it’s about peace of mind. Whether you’re checking on packages, monitoring your front door, or keeping an eye on your loved ones, security cameras are essential. And if you’re thinking about a reputable home security provider, ADT is likely one of the first names that comes to mind.

In this guide, we’ll walk you through everything you need to know about ADT’s security cameras so you can make an informed decision regarding whether they’re worth the investment. So, let’s dive in!

About ADT Security Systems

ADT is one of the most recognized and trusted names in the home security industry. With history dating back to 1874, ADT’s journey began with a focus on telegraph-based alert systems, offering communities a new sense of connection and safety during a time when security meant something very different from what it does today. With over 150 years of experience, the company has evolved tremendously with a mission to help protect people and their properties.

Based in Boca Raton, Florida, ADT has become a modern leader in security, interactive services, and smart home solutions. The company serves millions of residential and commercial customers across the United States. Its product portfolio includes a wide range of technologies designed to prevent intrusion, detect environmental hazards, and support independent living. From traditional burglar alarms to advanced smart cameras, fire and carbon monoxide detectors, and even leak and temperature sensors, ADT offers comprehensive solutions that adapt to the needs of each household or business.

Today, ADT systems go far beyond basic alarms. Through smart automation and remote control, customers can now monitor and manage their homes or businesses from anywhere. The company’s platforms, including the ADT Control and ADT+ apps, allow users to stream live video, receive real-time alerts, control smart locks and lighting, and even grant temporary access to trusted neighbors, all from a mobile device.

The company offers two primary service models: professionally installed systems and self-setup options through its Blue by ADT product line. Both are supported by robust technology and user-friendly applications. For customers looking for professional support and monitoring, ADT provides 24/7 assistance and emergency response services. For those who prefer a DIY approach, ADT offers accessible and flexible solutions that maintain the brand’s high standards of quality and protection.

ADT’s partnership with Google further enhances its offerings, integrating Google Nest products such as smart doorbells, indoor and outdoor cameras, and mesh Wi-Fi systems into its ecosystem. This collaboration brings advanced artificial intelligence and connectivity into ADT’s already powerful security framework.

Beyond products and platforms, ADT’s reach extends through a combination of direct sales, third-party dealers, online channels, and a nationwide network of service professionals. Whether serving homeowners, apartment renters, or business owners, ADT tailors its solutions to meet a wide variety of customer needs.

ADT Cameras Explained

ADT’s camera lineup has evolved significantly in recent years, particularly with the integration of Google Nest cameras into its offerings. Presently, ADT primarily offers three types of security cameras, all powered by Google Nest technology.

• Indoor Cameras: Designed for monitoring spaces within a building, these cameras offer high-definition video and smart features such as motion detection and person recognition. They are ideal for checking on valuables, monitoring children or elderly family members, and securing entry points. 

• Outdoor Cameras: Built to withstand the elements, outdoor cameras provide clear footage day and night, often featuring weatherproof casings and enhanced night vision. They are ideal for monitoring areas around the home and office, preventing intrusions, and capturing activities that might go unnoticed otherwise.

• Video Doorbells: These doorbells are equipped with cameras to enhance home and business security by providing a live view and recorded footage of activity around your front door. They typically feature motion detection, two-way audio, and the ability to view live video remotely. They are either battery-powered (wireless) or hardwired into an existing doorbell. You can receive activity alerts, talk with visitors using two-way talk, and live stream video from your smartphone.

Key Features of ADT Cameras

ADT cameras offer a robust set of features designed to provide homeowners with clear, reliable, and intelligent home surveillance. Here’s an in-depth look at the key features that make ADT cameras stand out in the home security industry :

• High Video Quality and Wide-Angle Coverage: One of the most critical aspects of any home security camera is its ability to capture clear, detailed footage. ADT’s Nest Cams record video in full high definition (1080p) at 30 frames per second, which is a significant improvement over older ADT cameras that maxed out at 720p. This level of clarity ensures that you can easily identify faces, license plates, and other important details when reviewing footage. In addition to high resolution, ADT cameras feature wide-angle lenses—typically with a diagonal field of view around 90 to 130 degrees. This broad coverage means fewer blind spots and the ability to monitor larger areas with a single camera. 

• AI-Powered Detection: ADT cameras incorporate advanced artificial intelligence (AI) to enhance detection accuracy. One standout feature is person detection, which allows the camera to distinguish between people and other moving objects like pets or shadows. This helps reduce false alarms and ensures you’re only notified about relevant activity, such as someone approaching your front door or entering your yard. 

Beyond person detection, ADT cameras support customizable activity zones and intrusion detection capabilities. These smart detection features enable the system to monitor specific areas for unusual movement, capturing potential break-ins or suspicious behavior. This level of intelligence is especially valuable for protecting vulnerable points like windows, doors, or driveways.

• Night Vision/Low-Light Performance: Security incidents often occur under the cover of darkness, making night vision an essential feature for any surveillance camera. ADT’s home security cameras come equipped with infrared night vision that can illuminate scenes up to 15 to 20 feet away, depending on the model. The cameras use high-power infrared LEDs to capture clear black-and-white images even in complete darkness. 

• Remote Access: ADT cameras offer seamless remote access through the ADT+ app, allowing you to view live video feeds from your smartphone, tablet, or computer anytime and anywhere. This feature is crucial for homeowners who want peace of mind while away from home, enabling them to check on their property in real time and respond quickly to alerts. The app also supports two-way audio, so you can listen and speak through the camera. This is useful for greeting visitors, warning off intruders, or communicating with family members remotely.

• Cloud Storage: With a Google Nest Aware subscription, ADT users gain access to extended cloud storage and video history, which is essential for reviewing past events. Basic subscriptions allow storing up to 3 hours of event video clips, while premium plans can provide up to 60 days of event video history or even continuous 24/7 recording for up to 10 days. Cloud storage ensures that your footage is securely saved off-site, protecting it from being lost or tampered with in case of theft or damage to the camera itself.

ADT Camera Pricing

ADT sells its security cameras as part of its home security system packages. These aren’t just cameras — they include motion detectors, control panels, sensors, and other smart home gadgets.  When you purchase ADT home security systems, you are paying for equipment, installation, and monthly monitoring. 

Monitoring monthly is usually tied to a 36-month contract. However, with equipment and installation, you have the option of paying upfront. This can be coupled with your monthly monitoring for an outright payment.

The installation fee for most packages is around $150 on average.  The costs of home security monitoring and monthly equipment payments will vary based on the plan you choose.

Types of ADT Prices and Packages 

ADT offers three primary packages, all of which can be customized with additional equipment to meet your needs. They include:

• Secure Package 
• Smart Package 
• Video & Smart Package 

The most basic package, called the Secure Package, offers the option to add additional security equipment or life safety sensors.  The equipment and installation costs for the bare-bones version of this package begin at $599, or $9.98 per month for 60 months, and monitoring begins at $45.99 per month. 

The Smart Package includes everything in the Secure Package, plus a smart door lock, a smart plug, and the option to arm and disarm your system remotely via the ADT Control App.  The equipment and installation costs for the bare-bones version of this package begin at $919, or $15.32 per month for 60 months, and monitoring begins at $49.99 per month.

The Video & Smart Package offers everything from the Smart Package, plus an HD indoor camera, a video doorbell camera, remote viewing of live video streams, and customizable alerts.  This package can be expanded to include additional cameras and devices.  The equipment and installation costs for the bare-bones version of this package begin at $1,049, or $17.48 per month for 60 months, and monitoring begins at $57.99 per month.

Advantages of ADT

Here’s why people continue to choose ADT for their home security needs:

• Brand Trust & Longevity: ADT has been around for nearly a century and a half. Their reputation in the home security space is second to none.
• Reliable Video Quality Whether indoor or outdoor, ADT cameras consistently offer clear 1080p HD resolution. Their night vision capabilities are strong, especially with Pro models.
• Smart Features: ADT offers smart features like facial recognition, person detection, and custom motion zones to improve security.
• App Control The ADT Control and Blue by ADT apps allow you to live stream, receive alerts, speak through the camera, and review past footage seamlessly.
• Integration with Smart Home Devices ADT works with Alexa, Google Assistant, and other smart devices for seamless home automation.
• Professional Monitoring If you’re away and something happens, ADT’s team is ready to alert authorities immediately.
• Strong Customer Support: ADT’s customer service is well-regarded, with professionals available to assist with setup, troubleshooting, and emergencies.

Disadvantages of ADT

Of course, no system is perfect. Here are the drawbacks you should know about:

• Higher Upfront Costs ADT’s professionally installed systems can get pricey, especially when bundled with monitoring plans and installation fees.
• Long-Term Contracts Most plans come with a 36-month contract. Canceling early can lead to hefty fees.
• Limited Standalone Use: Many of ADT’s camera features require an ongoing subscription. Without it, you’re limited to live view and local storage (if supported).
• Occasional Lag Some users report delays in notifications or lag in live feeds, especially on the self-setup models.

The Verdict: Our ADT Camera Review

ADT isn’t the cheapest home security option out there, but you get what you pay for: quality, reliability, and peace of mind. If you’re ready to protect your home with top-notch cameras, ADT deserves a spot at the top of your list. Whether you’re building a smart home, upgrading your old alarm system, or just want to keep an eye on your properties while you’re far away, ADT has a solution to fit your needs.

ADT Frequently Asked Questions

• Are ADT cameras any good? 
  • ADT cameras are generally considered good, particularly when integrated with their broader security system. All ADT cameras are now 1080p HD with infrared night vision. They also feature advanced video analytics and smart features that make them stand out among their competitors. 

• Will my ADT camera still work if I cancel service? 
  • If you cancel your ADT service plan, your cameras will still work, and you will still receive Blue by ADT app alerts and notifications, though you won’t have the benefit of professional monitoring.

• What is the lawsuit against ADT? 
  • ADT has been involved in several lawsuits, including a securities class action settlement for $30 million related to their initial public offering (IPO). Additionally, ADT has filed lawsuits against companies like Skyline Security, alleging a conspiracy to steal customer data and engage in deceptive sales practices. ADT has also been the subject of investigations and lawsuits related to improper employee behavior, such as unauthorized access to customer accounts. 

• How much does an ADT camera cost per month?
  • ADT camera costs are bundled into their security system packages. For camera access, you’ll need the Video & Smart Package, which starts at $57.99 per month for monitoring. Equipment and installation costs can be paid upfront (around $1,049) or monthly (around $17.48/month for 60 months). Total monthly costs vary based on the package and add-ons you choose.